1. I had a brief phone interview
2. Then I was given a group interview over Zoom.
3. During the second interview I was offered a position.
4. Training started soon after I completed the second interview.
Failed to tell you that you have to have a valid ID for the interview, if not you have to lose your spot for the interview and wait for a new spot to open up .
I applied online. The process took 4 weeks. I interviewed at Synchrony (Phoenix, AZ) in Nov 2015
Interview
I was interviewed by two managers, both together asking questions. Both were very polite and made me feel at ease. It was your standard, "tell me about a time when..." questions so be prepared to have examples. They also allowed me to pick my schedule while I was there, and ask as many questions as I wanted.
Interview questions [1]
Question 1
Name a time when something you did had a negative impact on a customer.