I applied online. I interviewed at Synchrony (Orlando, FL) in Oct 2021
Interview
The interviewer was focus on tech questions, and specif questions about my jobs in my country and not about my experience in the last 7 years. She did not ask any questions about my customer service's skills. Weird interview
I applied online. I interviewed at Synchrony (Orlando, FL) in June 2023
Interview
Hard to schedule interview. No spot available in more than three weeks in a raw finally I got my and not offer was Make they have to choose from many applicants
Interview questions [1]
Question 1
What do you do is working at home you computer stop working ? What do you do before Make that call? What do you do is you are helping a difficult customer? What to you do if you see a dishonest co workers? You have to live not more than 2 hour from location when you applied remote
I applied online. The process took 1+ week. I interviewed at Synchrony (New York, NY)
Interview
I applied on their website. Did the personality test and the actual customer service test where they give you fake accounts and ask you questions a customer would ask. After completing that they gave me a call and did a interview confirming by employment history and a few questions. Then we set up a actual interview. The first time I applied I didn't have a car and the location was to far so I canceled my in person appointment. The second time I had to reschedule the appointment due to personal reasons. I got interviewed by two people. One manager and another a customer service rep. One of them interviewed me in Spanish and the other in English. They asked me to read something in Spanish and then translate a given sentence from English to spanish. After the interview they gave me a call minutes later to offer me the position.
Interview questions [3]
Question 1
Was there a time you saw a coworker or manager do something bad and how did you respond