TD Collection Counselor interview questions

Submitted Resume through Monster Website and got a call back about one month later. No phone screen, just asked to come in for face to face interview. One week after interview, was given job offer. HR process of answering questions and filling out paperwork was pretty smooth. TD bank also has a mandatory one day orientation, which actually took place at the location I was working. Orientation is pretty silly, though there is compensation for attending as well as a free lunch.