Received initial email about availabilities and locations. After three weeks, I received the first interview with HR (one hour), followed by another HR interview few days after (30 minutes). Both formats are similar.
Interview questions [1]
Question 1
- basic yes/no eligibility questions
- why TD
- why this role
- customer service experiences
- behavioural questions
I applied online. The process took 2 weeks. I interviewed at TD (Vancouver, BC) in Jan 2020
Interview
Applied online through their website Phone screening process with HR Group case presentation (work on a case and present in front of ~ 30 other candidates + multiple branch managers) at company HQ 2-on-1 (2 branch managers and 1 interviewee) in a room Got a call back within a week or so
Interview questions [1]
Question 1
Mainly behavioural questions Just about seeing if the candidate is the right fit for the company and the team
There were 2 interviews with the HR tram. The process was smooth, the questions were normal (no wierd ones), and the recruiters were very professional and welcoming. Based on the interviews only I felt like 'Yes, I would want to work with this type of people, with this type of culture.'
Multiple Interviews to be waitlisted. Then ghosted. Did not contact me to tell me I was no longer waitlisted. Told me I could wait for up to a year for an opening. Nobody is going to wait that long.
Interview questions [1]
Question 1
How have you in the past, were required to upsell a product to a customer.