If you have 1-2 years experience with tech support, you will most likely get a call for an interview. You sit in a room with 2 managers, and if you pass the interview, you take an assessment. (Typing and tech support test) Will get paperwork and have to take a urine drug test within 24 hours.

It was vague. I had no idea what kind of campaign I was heading into only that it was from a major company and could cause some expansion within the contract company.