I applied through an employee referral. The process took 2 days. I interviewed at TELUS (Toronto, ON) in June 2017
Interview
Incredibly easy. I was asked two real questions, the interviewer spent about 10 minutes telling me what the work culture is like at Telus, and they said they would most likely follow up with me soon. Got a call back with an offer the next day.
Very thorough - well thought out interview. interviewer was nice and experienced, pretty standard interview questions all around. there was also the ability to converse about the job and the responsibilities during and after the interview.
I applied through other source. I interviewed at TELUS (Edmonton, AB)
Interview
Interview questions were pretty straightforward, questions about why you should be hired, and what will you bring to the team. I gave them scenery of how have been of great helps to customers, have had over positive feedback from customers over the years.
They ask you typical questions about customer service and solving people's problems. As long as you have ears on your head you can answer the questions they give you. Usually they sit outside the store and do the interview. Be prepared to have distractions walking around you.
Interview questions [1]
Question 1
When have you disagreed with a coworker on something?
How did you approach it?