I applied online. The process took 3 weeks. I interviewed at TeamWorx Security in Jan 2023
Interview
The interview consisted of an initial phone call with the HR rep, a phone call with the hiring manager, a zoom call with the hiring manager, HR rep, and product manager, and a final in-person interview with the CEO, hiring manager, HR rep, Exec Assistant, and Product Manager. Out of all of my interviews this was the only one where I was asked to come in in person. I really liked this because it allowed me to get a better sense of where I would potentially be working. I also felt comfortable interviewing and found the individuals to be very kind and approachable. The CEO was a bit intimidating but I appreciated his directness, the tough questions, and hearing about his vision for the company. I think those qualities are necessary and it showed that he cared.
I applied online. The process took 2 weeks. I interviewed at TeamWorx Security in May 2022
Interview
Efficient, transparent, and direct interview process. There were two interviews, all taking place within a week and a half. Information was provided prior to each interview as to what to expect. The first interview was roughly 30 minutes. The second interview lasted about an hour. An offer for employment followed within 36 hours. Love it when a company doesn't have an interview process that includes more than 4 interviews.
I applied online. The process took 2 weeks. I interviewed at TeamWorx Security in Jan 2023
Interview
There was a phone screen interview followed by an interview with the CEO and two HR reps. The interview was in the morning and later in the afternoon the HR rep called me and said that they loved talking to me and would like to arrange for me to travel out to their headquarters to meet everyone. She said "this is just a formality so you can meet everyone, but we would really like for you to come on board". I was thrilled, she said I'll send you information on the benefits package in the morning and we can walk through the offer. She didn't reach out the next day, nor the day after that. Eventually I shot her an email and she said "Oh we are still interviewing I will get back to you tomorrow". Then 4 days laters after I had reached out once again, she said they would not be moving forward with me. It was a very disappointing process, and as others have mentioned they are very vague about their product and the impact it has. For an organization that prides itself on its military ties, it treated a fellow veteran very poorly.
Interview questions [1]
Question 1
What are the most important parts of customer success?