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      Tesco

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      Customer Service Assistant Interview

      1 Sept 2017
      Anonymous interview candidate
      Burton upon Trent, England
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Tesco (Burton upon Trent, England) in July 2017

      Interview

      I applied for a Nights role and was told to attend the interview at 10:30. It was a group interview, 5 of us in total. We had to fill in some sheets about availability and bank account details. Then we were given an task where we had to make the tallest tower with paper and cellotape in 15 minutes whilst they observed us. Then we were given another task where we were given a budget of £100,000 and had to decide what to improve in the store. Afterwards, we had a go on the till for about 10 minutes, and the interview was finished. However, I was told on the day that I had to come back at 10pm (as I applied for a nights role). I came back at 10pm and had to stack shelves for about an hour. After all that, I didn't get the job in the end, but overall wasn't a bad process.

      Interview questions [1]

      Question 1

      When are you available to work?
      Answer question
      3

      Other Customer Service Assistant interview reviews for Tesco

      Ccustomer Service Assistant Interview

      19 Mar 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco

      Interview

      Kind quick and helpful Asked good questions and everyone was friendly Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well

      Interview questions [1]

      Question 1

      What is your experience for this role
      Answer question

      Customer Service Assistant Interview

      9 Nov 2025
      Anonymous employee
      Thurso, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesco (Thurso, Scotland)

      Interview

      It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.

      Interview questions [1]

      Question 1

      Describe a time you went above and beyond for a customer.
      Answer question

      Customer Service Assistant Interview

      23 Aug 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one

      Interview questions [1]

      Question 1

      Tell me about a time you delivered good customer service, what do you do in your free time for fun
      Answer question