I applied online. The process took 6 weeks. I interviewed at Tesco (Forfar, Scotland) in June 2015
Interview
I submitted an application through the Tesco Careers website, filling out basic details and a questionnaire that focused on how I would respond in some everyday customer service scenarios.
After this, I was contacted approximately five days later by the hiring manager for my local store. A one-on-one interview was scheduled for a few days later. During this interview, I had the opportunity to speak to the hiring manager, the main interviewer and the managers of four different in-store departments. The interview itself was quite informal and most of the managers I spoke to were included simply because they walked past the main interview and I in the corridor.
After filling out basic details, I was asked some further customer service questions and presented with a list of currently available job openings at the store - with the interviewer confirming with me that the hours and contract of each opening were suitable.
As part of the interview, I had to bring in my right to work documents (my birth certificate, national insurance number, etc) and was informed that - due to delays in the Tesco head office - there would be a three week waiting period. In actual fact, this took closer to four weeks at which time, the hiring manager contacted me to let me know that I had been successful in obtaining a position.
My induction was scheduled for one week later.
Interview questions [2]
Question 1
Tell me about a time where you've gone above and beyond to deliver excellent customer service.
Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.
Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do
Easy breezy, answer why you want to work there and they give you scenario questions which are easy to provide narrative on. Just use your initiative and they will hire you
Interview questions [1]
Question 1
If you sell someone something and they are allergic what do you do