Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Tesco

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Tesco reviews | Tesco jobs | Tesco salaries | Tesco benefits | Tesco conversations
      Tesco interviewsTesco Customer Service interviewsTesco interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Interview

      13 June 2024
      Anonymous interview candidate
      Maidstone, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1+ week. I interviewed at Tesco (Maidstone, England) in June 2024

      Interview

      Absolutely disgraceful. They expect life story out of you. Its like going in for English exam asking every single detail about yourself and the company. The manager what interviewed me didn't seemed bothered why invite me to a interview if your clearly not bothered about my answers. If anyone see this review and does have a interview with tesco please be prepared to give them your life story or expect to say everything in detail and you must be clear about your detail. I don't recommended applying for tesco especially if they want your life story about you. I really do like tesco and would love to work for them but now it put me right off. Its a shame really. I thought tesco would be a friendly working environment but clearly the management is not good and don't care.

      Interview questions [1]

      Question 1

      How to deal with an upset customer
      Answer question

      Other Customer Service interview reviews for Tesco

      Customer Service Interview

      10 May 2026
      Anonymous employee
      Manchester, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Manchester, England)

      Interview

      Easy - just wanted to know if I had any customer service experience. Was offered the job in 2 weeks and started the week after.quick process and nice friendly company

      Customer Service Interview

      30 Apr 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (London, England)

      Interview

      It was a very straight forward interview process. Questions related to personal motivation and past relevant customer service experience. Very professional and friendly, even at different levels of the role.

      Customer Service Interview

      23 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very quick, couple of chats with manager and wider team. As long as you are keen to deliver excellent Customer service you will do great!!! Come prepared with questions to ask interviewers. Overall great experience