I applied online. The process took 2 weeks. I interviewed at The Cigna Group (Alabama City, AL) in July 2025
Interview
Did video interview with the recruiter , basically just told me about the job and scheduled me second video interview with the hiring manager, it was easy they asked 5 questions , they want you to answer questions using STAR method . Took a week to get an offer .
Interview questions [1]
Question 1
Tell me about a time you had to deal with a frustrated or upset customer or patient. How did you handle the situation, and what was the outcome?
The process begins with submitting an application and then being sent an assessment. Then reached out to via email to set up recruiter phone screen and then setting up interview with hiring manager.
Interview questions [1]
Question 1
How do you handle difficulty with patients and coworkers.
Great questions and lots of positive information about the company and job role. I liked the scenario questions. Interview was short and sweet and straightforward. My interviewer was nice and friendly as well.