Started with a phone interview, then within the next couple of days an in-person interview and a short (3-ish hour shift) shadow session to let me see what a day would be like. After the manager recommended it, I was scheduled to do a brief skype interview with one of the owners. The whole process took just about a week.
Interview questions [1]
Question 1
Questions mostly regarded how I worked with a team (looking for collaborative team players) and how I defined good and bad customer service (looking for awareness of each).
Quick interview. 1 over the phone and one in person. Felt more like a conversation than an actual formal interview! Then toured the now massage business. It seems like a really nice space and environment!
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Application
I applied online. The process took 1 week. I interviewed at The NOW (Orlando, FL) in Oct 2025
Interview
The interview was easy to average (I have done a lot of interviews). They asked about my past work experience and why I was applying to their location. They asked why I wanted the Experience Guide job and I was honest and told them that I have had jobs like this in the past and felt happy at my past work environments like this.