I applied online. The process took 4 weeks. I interviewed at The Roman Baths (Bath, England) in Jan 2015
Interview
online application form, competency based questions and no cv
picking up audio guide bags to demonstrate physical capability.
announcing the guided tour to visitors.
engaging with the public
competency based questions - working with disabled visitors etc.
Interview questions [2]
Question 1
an example of going the extra mile with the customer