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      Toyota North America

      Part of Toyota Motor Corporation

      Engaged employer

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      Related searches: Toyota North America reviews | Toyota North America jobs | Toyota North America salaries | Toyota North America benefits | Toyota North America conversations
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      Customer Relations Intern Interview

      27 Feb 2012
      Anonymous employee
      Torrance, CA

      Other Customer Relations Intern interview reviews for Toyota North America

      Customer Relations Intern Interview

      15 Aug 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 4 weeks. I interviewed at Toyota North America (Torrance, CA) in Apr 2010

      Interview

      The process was very thorough and very involved. I was first interviewed by hr via phone, then interviewed by a manager on the phone. After those I was invited to come down to hq for a skills test and a panel interview. I interviewed with two managers for an hour. The interview consisted of many situational/ behavioral questions. Be prepared. While I was there I also completed a multitasking/ skills test on a computer in an empty office. It wasn't difficult. I received a phone call with an offer a half hour after leaving the interview. Just be prepared with knowledge about Toyota, be confident and personable!

      Interview questions [1]

      Question 1

      How would you handle a customer yelling at you on the phone over a bad dealership experience?
      1 Answer
      2

      Application

      I applied online. The process took 4 weeks. I interviewed at Toyota North America in June 2010

      Interview

      I submitted my resume and application and two days later I received a phone call from a recruiter to set up an interview for a telephone screening. During the telephone screening, I was asked questions about what made me choose my college for obtaining a degree. I was also asked about specific situations where I would had to lead or be involved in team work.

      Interview questions [1]

      Question 1

      Describe a work decision you regret making.
      Answer question

      Customer Relations Intern Interview

      31 Jan 2011
      Anonymous employee
      Torrance, CA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      The process took 1 day. I interviewed at Toyota North America (Torrance, CA) in Jan 2009

      Interview

      They asked behavioral type questions. Had a phone interview before a 2 on1 interview. The interviewers were very nice. Found out about the job through my university career website. Customer service related working at a call center.

      Interview questions [1]

      Question 1

      What would you do given a certain situation with an angry customer?
      1 Answer
      1