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      Toyota North America

      Part of Toyota Motor Corporation

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      Customer Service Representative Collections Interview

      22 Feb 2017
      Anonymous employee
      Richmond, VA

      Other Customer Service Representative Collections interview reviews for Toyota North America

      Collections - Customer Service Representative Interview

      1 Feb 2025
      Anonymous employee
      Chandler, AZ
      Accepted offer
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at Toyota North America (Richmond, VA)

      Interview

      phone interview with questions concerning my history personal and work. why toyota? who refered me to the company? what is bring me back to az? why did i leave my last company? do i have anyone who is thinking about toyotaas a work place

      Interview questions [1]

      Question 1

      mostly about my past work history
      Answer question
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 months. I interviewed at Toyota North America (Chandler, AZ)

      Interview

      They advertised an open house hiring event online and you only needed to bring your resume. When you arrived, there was a sign in table and they would call you by name and wait in another room. Then they would call you again into a quieter room and you were interviewed by 2 people. They didn’t go into much detail about the role just jumped into asking questions.

      Interview questions [1]

      Question 1

      They asked a lot of basic customer service questions. “Tell me about a time when you went above and beyond” or “tell me about a time when you faced a difficult customer and how did you handle it”
      Answer question