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      Transamerica

      Part of Aegon

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      Customer Service Representative Interview

      3 Sept 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 1 week. I interviewed at Transamerica in Aug 2011

      Interview

      I received a phone call and had a phone interview first. Within a week I was called for a panel interview that lasted about 2 hours or so. Within another week I was hired. It was a very relaxed and enjoyable interview. They do behavioral questions and ask about your past experiences. The environmnent and work culture appears to be better than most places I have worked at.

      Interview questions [1]

      Question 1

      None of the questions were difficult.
      Answer question
      3

      Other Customer Service Representative interview reviews for Transamerica

      Account Manager Interview

      26 June 2024
      Anonymous interview candidate
      Norwood, MA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Transamerica (Norwood, MA) in Mar 2024

      Interview

      Interview was ok - nothing out of the ordinary. Overall didn't feel like a great fit for me. I still think it is a good company though but it just was not for me

      Interview questions [1]

      Question 1

      What are your strengths & weaknesses?
      1 Answer

      Customer Service Representative Interview

      30 Jan 2024
      Anonymous interview candidate
      Houston, TX
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Transamerica (Houston, TX) in Jan 2024

      Interview

      It was very quick and easy. It was on an app though called telegram that I was a little skeptical about and also they want me to pay $100 for working materials to be sent to me.

      Interview questions [1]

      Question 1

      Where do I see myself in 30 days at this job?
      Answer question
      1

      Customer Service Representative Interview

      28 Aug 2023
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Transamerica (Boston, MA) in Aug 2023

      Interview

      I would've considered applying to this company again in the future, but after the experience I had, they burned that bridge. Interviewed for CSR for some life insurance product they are looking to get rid of at some point down the road. The pre interview process was quick and normal. The two people I dealt with were nice, but after the interview I sent a thank you email. The HR rep said he would relay the message to the hiring team and that he expected to hear an answer shortly. His response was on 08/09/23 and the position is starting today: 08/28/23. I simply do not understand where companies get off thinking they can just ignore people they don't offer a position to.

      Interview questions [1]

      Question 1

      Basic interview questions. Some behavioral questions (tell me about a time when...,can you give me an example of when you dealt with a difficult customer).
      1 Answer
      1