The process starts with the online application. Then, you get a link for an online assessment. After the assessment, you get a link for a typing test & internet speed test. The final is a voice recording for assessment.
Interview questions [1]
Question 1
Previous customer service experience?
How would you handle difficult situations/customers?
I applied online. I interviewed at Transcom WorldWide (Brampton, ON) in Apr 2021
Interview
The interview process was simple and easy. The recruiter asked general questions not technical, but they checked our communication skills and other skills, some essential principles used in jobs like assuring customer when needed and asking questions, communication.
Interview questions [1]
Question 1
How was your experience with a frustrated customer and what you did
I applied online. I interviewed at Transcom WorldWide (Manila, Manila) in Nov 2020
Interview
Interview process was swift. Tests were done virtually. 100% remote process. Interviewer was extremely nice and made me feel comfortable. It was not as bad as other people in their page says