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      Technical Support Engineer Interview

      15 June 2026
      Anonymous employee
      Berlin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at UP42 (Berlin) in June 2026

      Interview

      The interview process was well-structured and professional. It started with an initial HR/recruiter conversation, followed by a technical challenge related to geospatial data, APIs, and problem-solving. After submitting the challenge, I had a technical interview with team members where we discussed my solution, my background, and my understanding of remote sensing and customer-facing technical support. The final step was a conversation focused more on team fit, motivation, communication style, and expectations for the role. Overall, the communication was clear and respectful throughout the process.

      Interview questions [1]

      Question 1

      How would you approach a technical customer support case where the issue is unclear and may involve APIs, geospatial data, or the customer’s own workflow?
      1 Answer