It’s not really easy. They wanna know what you would do with leadership roles. They wanna know how would you handle conflict. Are u willing to take in another ramp agents job task to help out. You need to think and answer the questions accordingly. Then after you do your interview and they feel u passed they will offer you the job or tell u you will hear back from the which usually mean you’ll get a “Unfortunately” letter.

fun and easy ask a lot about customer service experience and i was able to have retakes just be yourself and you should be able to get an offer takes a week to hear a response back