I applied online. The process took 1 day. I interviewed at Virgin Media (Milton Keynes, England) in Mar 2026
Interview
Interview went very well and easy. The lady who interviewed was really kind. It wasn’t as difficult as I thought it was. The asked me a few scenarios and how I would handle it.
Other Customer Service Representative interview reviews for Virgin Media
I interviewed at Virgin Media (Mansfield, England)
Interview
They asked me to fill in mandatory forms for trivial information off their website under the guise of being a community whilst they fished my personal data to sell recruiters and advertisers.
Pretty easy and straight forward . Asked about previous experience and customer interaction example questions. Nice staff and made me feel comfortable during the interview. Had some straightforward questions regarding previous customer moments such as time I assisted a customer or dealt with conflict