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      Vodafone

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      Customer Support Representative Interview

      19 July 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Vodafone

      Interview

      I applied through referral. They called m for the direct interview process. They had 2 rounds with Manager and Rm. It took 2days to complete the process. Overall it was good and professional.

      Interview questions [1]

      Question 1

      What you know about customer service?
      Answer question

      Other Customer Support Representative interview reviews for Vodafone

      Customer Support Representative Interview

      29 July 2024
      Anonymous interview candidate
      Infias, Braga
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Vodafone (Infias, Braga)

      Interview

      Telephone interview Test F2F interview with hr department and the hiring manager .it was a friendly process with way going persons. Mainly wanted to understand my previous experiences and how I can manage weirdos by phone

      Interview questions [1]

      Question 1

      How do I dealt with difficult clients
      Answer question

      Customer Support Representative Interview

      29 Aug 2023
      Anonymous interview candidate
      Athens, Athens, Attica
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Vodafone (Athens, Athens, Attica) in Apr 2023

      Interview

      Face to face interview with Technical Managers of the team,asking theory of networks for CCENT level of knowledge and team behavior questions like a team player,if person can cope under very high pressure of calls,tickets and chats,providing support simultaneously to the 3 channel of communication

      Interview questions [1]

      Question 1

      What is NAT protocol explanation
      1 Answer