I applied online. The process took 2 weeks. I interviewed at Waitrose (Bristol, England) in Mar 2018
Interview
Asked for interview about 1 week after applying.
It was quite a quick interview, lasted about 15 or so minutes.
Made me feel comfortable - offered me a glass of water.
Overall an enjoyable experience :)
Interview questions [1]
Question 1
There was a situational question about what you would do if you were filling shelves and the fire alarm went off.
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Interview questions [1]
Question 1
How would you deal with a customer who was unhappy with a purchase?