I applied online. The process took 3 weeks. I interviewed at Waitrose (Richmond, London, England) in Nov 2014
Interview
Applied online, application , multiple questions and judgemental questions and then submit application, if you fail multiple question you will not allow to do the next part,took about three weeks, email received for group inteview and it's says two hours
1
Other Customer Service Assistant interview reviews for Waitrose
A group interview with others - straightforward questions shared with the group. A one to one interview after this with the section manager - this was also very informal. I was offered the job and accepted.
Good combination of online testing and in person situational questions in store. Testing beforehand had a range of questions including scaled responses and videos. In store questions were more team building
Interview questions [1]
Question 1
Situational questions - including how you’d respond to customer enquiries
I applied online. The process took 3 weeks. I interviewed at Waitrose
Interview
Group interview followed by 1:1 interview and right to work checks. As a group we had to respond to a list of scenarios and say what we would do in given situations.