I applied online. The process took 1 day. I interviewed at Waitrose (Liverpool, England) in June 2014
Interview
A few days after applying online, which was very quick and easy, I was invited to a group interview.
Upon arrival, I was lead by the interviewer to the interview room at the back of the store, where I was interviewed one to one. This was very friendly and low key. It was explained to me that there would be the group interview afterwards with three of us having been invited. After the one to one interview, another applicant joined me and the third did not show up.
As a pair, we were given a secret shopper report about a store, and then given 20 minutes to talk and write up an action plan with what needed improving, how and why. This was again pretty laidback and easy. We didn't need to present this but they were obviously monitoring how we worked in a temam.
Interview questions [1]
Question 1
- A time you've overcome a challenge?
- What is Waitrose to you?
- What can you bring to Waitrose?
Group task followed by solo interview. In group task we were asked how to wouls prioritise a list of tasks. Solo interview was as standard as can be expected, very simple. Overall took around 1hr-1hr30.
Interview questions [1]
Question 1
Past experience, a time you gave good service etc.
Taken in for a 5 minute conversation, they asked my availability and my experience, interviewer told me the job was easy and I was practically guaranteed the role provided I was somewhat competent
Interview questions [1]
Question 1
Describe a past challenge you've had in the retail sector?
applitude test and ranking importance, followed by a few personality questions that were easily accessible. Ranking different scenarios in order of importance was slightly challenging but overall the interview is not that difficult.
Interview questions [1]
Question 1
Tell us about yourself, why do you want to work here