Straightforward, relaxed. You were given scenarios and asked how you would handle situations. I answered them all in a way that focused on customer service it seemed like that's what they wanted to hear!
I interviewed at Waitrose (Milton Keynes, England)
Interview
You are sat in a room and asked questions about numerous skills you either had or didnt. At the end of the interview they ask if you had any questions.
Interview questions [1]
Question 1
Tell me about a time you have had to adapt quickly to a situation
Good structured interview, however poor communication following. Advert was for full time however become very clear they wanted only people willing to work 20-25hours a week. Was told they would come back but never did.