Westpac New Zealand Interview Questions | Glassdoor.com.au

Westpac New Zealand Interview Questions

Interviews at Westpac New Zealand

25 Interview Reviews

Experience

Experience
56%
32%
12%

Getting an Interview

Getting an Interview
68%
12%
8%
8
4

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Merchandiser Interview

    Anonymous Interview Candidate in Montgomery, AL (US)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Westpac New Zealand (Montgomery, AL (US)) in January 2012.

    Interview

    30 minutes, basic interview questions
    What can you bring to the company? How many hours do you like to work? Are you stable? Do you like yourself? Do you date much?

    Interview Questions

    • How long do you see yourself in this position?   1 Answer

  2. Helpful (1)  

    Graduate Agribusiness Analyst Interview

    Anonymous Interview Candidate in Palmerston North, Manawatu-Wanganui (New Zealand)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Westpac New Zealand (Palmerston North, Manawatu-Wanganui (New Zealand)) in August 2019.

    Interview

    Uncomfortable, didn't seem interested in my answers. Then the main hiring manager wanted to "try something new" and printed me off a list of stock reconciliations, financial metrics, spread sheets, depreciation schedules and gave me a list of questions. Completely unexpected. Ended up walking out.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Auckland, Auckland (New Zealand)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in April 2019.

    Interview

    After I submitted my application, I was invited to do an online testing (personality). The second day I received the invitation to a video interview. And one day later, they rang me for a face to fact interview.

    Interview Questions

    • If successful, where do you see yourself in 12-24 months?   Answer Question

  4.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Auckland, Auckland (New Zealand)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in February 2019.

    Interview

    Professional and well structured interview process. Application submitted online and 2 days later a personality profile was requested. Interview was arranged the following day. Questions were based on behavioural examples.

    Interview Questions


  5. Helpful (2)  

    Personal Manager Interview

    Anonymous Interview Candidate in Christchurch, Canterbury (New Zealand)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Westpac New Zealand (Christchurch, Canterbury (New Zealand)) in January 2019.

    Interview

    Right from the start the interviewers were unfriendly. Even the instructions to where to meet them were vague. Two managers who appeared to represent what you might imagine bank managers to be 25 years ago. Interview was formal with lots of ill-prepared questions. The interview made me feel that Westpac must be a very behind the times. When I left I got the feeling that Westpac was not the bank for me, although I'm a highly experienced banker from the competition. Sure enough, got a call from the interviewer a few days later, who sounded very nervous, telling me abruptly that I did not get the job.

    Interview Questions

    • Why was I applying for a job at Westpac when I had worked for the competition? Why not my old bank?   Answer Question

  6.  

    Principal Enterprise Architect Interview

    Anonymous Employee in Wellington, Wellington (New Zealand)
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied in-person. I interviewed at Westpac New Zealand (Wellington, Wellington (New Zealand)) in June 2018.

    Interview

    Informal and formal in nature. Wellington was more informal, Auckland very formal and outcomes focused. Overall, I think the process was transparent. The company has gone thru major change and this was not explained in detail within the interview.

    Interview Questions


  7.  

    Multi Channel Specialist Interview

    Anonymous Interview Candidate in Auckland, Auckland (New Zealand)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in January 2018.

    Interview

    Typical process Tell me about yourself/ where do u see yourself in 5 years and a few behavioral queation. A lot of general questions I have prepared were being asked at all

    Interview Questions

    • How do you prioritize the follow 10 situations.   1 Answer
  8. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Interview

    I applied for a Customer Service Representative role through their website. I then received an email that I was shortlisted and was inviting me to record my an interview through Sonru record. To prepare for the interview, best to practice over numerous times through Sonru. As for me, I was not able to practice much and it was already approaching the close date. And I also got a bit awkward recording an interview, since I was not used to such kind of method. And sadly, I was not able to proceed to the next recruitment stage.

    Interview Questions

    • 1. Describe a time when you wow'ed a customer
      2. What is excellent customer service   Answer Question

  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Auckland, Auckland (New Zealand)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in November 2017.

    Interview

    I applied online then I got a link to do a personality test. Couple days later, I received an invitation to do an online interview. After I completed my online interview, I was invited to have a face-to-face interview with hiring managers. Still waiting for the result though...

    Interview Questions


  10.  

    Customer Service Representative Interview

    Anonymous Employee in Hamilton, Waikato (New Zealand)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Westpac New Zealand (Hamilton, Waikato (New Zealand)) in November 2017.

    Interview

    Consisted of three contacts. 1. Confirmation to move on to questionable. 2. Questionaire. 3. Video/in person interview.

    I was interviewed in person via a panel. Questions consisted of how I dealt with people including customers, staff and management.

    Interview Questions

    • How I deal with difficult customers   1 Answer

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