Westpac New Zealand Interview Questions | Glassdoor.com.au

Westpac New Zealand Interview Questions

Interviews at Westpac New Zealand

23 Interview Reviews

Experience

Experience
61%
30%
9%

Getting an Interview

Getting an Interview
68%
9%
9%
9
5

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Merchandiser Interview

    Anonymous Interview Candidate in Montgomery, AL (US)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Westpac New Zealand (Montgomery, AL (US)) in January 2012.

    Interview

    30 minutes, basic interview questions
    What can you bring to the company? How many hours do you like to work? Are you stable? Do you like yourself? Do you date much?

    Interview Questions

    • How long do you see yourself in this position?   1 Answer

  2.  

    Operational Risk Manager Interview

    Anonymous Employee in Auckland, Auckland (New Zealand)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in February 2013.

    Interview

    Position advertised over Xmas/ New Year period. very long lead in before HR phone interview 1month+. was advised that the delay was due to hiring manager being on leave.
    2+ phone interviews with HR. (suitablity for the role key streanths ect)
    1st interview with Hiring manager and HR (Q&A with discussion on the expectations of the role)
    2nd interview with Hiring Manager and Senior Manager. (Q&A style + presentation)

    Interview Questions

    • Was given a real world sernario of possible working events and asked to discribe how I would respond in this situation. (1st interview)   Answer Question
    • Was given a real world sernario of possible working events and asked to discribe how I would respond in this situation. Presenting a timeline of step by step actions I would be taking or considerations I would be thinking about.   Answer Question
    • Asked for strengths and weekness, and was probed for more inforamtion re: weekness.   Answer Question
    • give examples of a time I had shown Leadership, relationship building ect ect.   Answer Question

    Negotiation

    No neg. was offered the best they could do and it was inline with my expectations for the role. added extras like banking packages, insurance, retierment funds,

  3.  

    Bank Teller Interview

    Anonymous Interview Candidate in Auckland, Auckland (New Zealand)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in December 2016.

    Interview

    Applied online first, and then completed a personality assessment test which has many multiple choices within half an hour. After 2 weeks, I got a phone informing to interview. This interview lasted 40mins and was about my experience and ambitions

    Interview Questions


  4.  

    Test Engineer Interview

    Anonymous Employee in Wellington, Wellington (New Zealand)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Westpac New Zealand (Wellington, Wellington (New Zealand)) in March 2016.

    Interview

    A recruiter contacted me. I had an interview with him and then I went to the bank for a technical interview with multiple automation testing questions. I also had to develop an E2E automation solution with Selenium and talk about what've done.

    Interview Questions


  5.  

    Head of Division Interview

    Anonymous Interview Candidate in Auckland, Auckland (New Zealand)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in February 2010.

    Interview

    Process was relatively good, but 2 week wait for them to get back to me was annoying.

    Interview Questions

    • Why are you so young and still think you are suitable for the job?   Answer Question

  6.  

    Reporting Analyst Interview

    Anonymous Employee in Auckland, Auckland (New Zealand)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in February 2014.

    Interview

    Multiple interviews, standard questions, test on relevant skills, Direct manager and one colleague present, no HR. First interview was pretty standard, standard questions, lasted about an hour, got called back to do test, and got an offer a few days after.

    Interview Questions

    • Give an example on a time you overcame a business problem.   Answer Question

  7.  

    Customer Service Consultant Interview

    Anonymous Interview Candidate in Adelaide
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Westpac New Zealand (Adelaide) in April 2017.

    Interview

    Video orientated with countdown timer. Easy to use and navigate, elevator pitch 60 seconds, 7 questions, clear examples to help. No repeats allowed, better practicing and recording on yourself and make use of the STAR example to assist. Be prepared to give examples with justifications

    Interview Questions

    • Describe how you delivered excellent customer service above and beyond your normal duties?   Answer Question
  8.  

    Customer Service Representative Interview

    Anonymous Employee in Auckland, Auckland (New Zealand)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in July 2017.

    Interview

    I applied online, i received and online Psychological test that lasted for about 45 mins. This is just to know the kind of person you are and how to handle situations. How you interact with people and if you can work well in a team. I received another email for a video online interview .9 questions and the answer time is 24 mins approximately for each answer

    Interview Questions

    • What is your biggest achievement in life   1 Answer

  9.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Westpac New Zealand.

    Interview

    Behavioural style interview questions. I used the STAR technique to answer questions. I was interviewed by two people. Formal interview but they made me feel comfortable. There was a numeracy test at the end.

    Interview Questions

    • Give me an example of where you have had to deal with a challenging or difficult customer   Answer Question

  10.  

    Customer Service Representative Interview

    Anonymous Employee in Auckland, Auckland (New Zealand)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at Westpac New Zealand (Auckland, Auckland (New Zealand)) in April 2016.

    Interview

    The interview took place at a recruitment agency's offices, there were around 8 of us in a room and we were given a task to complete as a team - building a structure out of materials provided which could be used to balance an egg on top for at least 30 seconds. We then had to do a 1 on 1 role play exercise with one of the Westpac team, basically they gave us a script and we had to read from it so they could analyse our 'phone voice' and see how we deal with questions being thrown at us about products. The interview ended with a questioning from a senior member of the team which we were being recruited for.

    Interview Questions

    • General questions around customer service.
      How would you deal with a difficult customer.
      Describe a time where you had to influence somebody   1 Answer

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