started off with basic get to know you questions. then some situational questions based on previous customer service experiences., finally what will you bring to the table. some small talk in between
Interview questions [1]
Question 1
describe an example when you went out of your way to provide extra customer service
I applied online. I interviewed at Whole Foods Market
Interview
Applied online on their website. A few days later a manager from store left me a message to call her. I did several times and there was no voicemail to leave a message or a email to reply to. This is a very poor way to recruit candidates.
Fairly straightforward and simple. They pride themselves on customer service so that is the focus of the questions. They rely heavily on behavioral interviews so come with an idea of how to answer questions firsthand.