Working at Amazon | Glassdoor.com.au

Amazon Overview

Sydney
1001 to 5000 employees
1994
Company - Public (AMZN)
Internet
$10+ billion (AUD) per year
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that ... Read more

Mission: Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's ... Read more

Company Updates

  • Ever wonder how Amazon gets your packages to you so quickly? http://glassdoor.com/slink.htm?key=vMAXP

    Tour an Amazon warehouse

    If you are in the United States or Canada, you can tour an Amazon fulfillment center at 23 locations across North America. If you are in the UK, Germany, France, Italy, Spain, Poland, or the Czech Republic, you can find an Amazon FC tour location here.

  • http://glassdoor.com/slink.htm?key=vMACb

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Amazon Video

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Amazon – Why Work For Us?


What do a Customer Service Team Lead, Senior Technical Program Manager, and Innovations Process Assistant have in common? They’re a few of the hundreds of thousands of employees who spend their days focused on customers. 

 Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.       

  Visit amazon.jobs to see how you can build a career at Amazon:

AWS employees working together

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life. 

It’s Always Day 1 

At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here.   

Our Leadership Principles 

Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles.  

Diversity and Inclusion 

At Amazon, we pride ourselves on our peculiar culture. We honor and respect the differences that each Amazonian brings, and we seek to include those perspectives in our solutions for our global customer base. We also seek to build the diverse community of creators and developers who we are proud to call customers.    

Our Affinity Groups bring employees together across businesses and geographies. With executive and company sponsorship, these groups play an important role in building internal networks for career development, advising Amazon business units, leading in service projects, participating in policy discussions, and reaching out to communities where Amazonians live and work. Since 2016, enrollment in Amazon’s affinity groups has more than doubled in more than 90 chapters worldwide.    

Visit  amazon.com/diversity to learn more about our diversity programs and affinity groups.   

Our interview process

Our application and interview process differs from role to role, but the main ways we get to know you are through your online application, phone interviews, and in-person interviews. Here are some helpful tips for the interview process:  

  • Amazon uses behavioral-based interviewing, which is based on discovering how you think in specific employment-related situations. We want to understand how you solve problems, challenge conventional thinking, and keep projects moving — so we’ll ask you questions that will help us understand why and how you’ve made decisions in the past. The STAR method is a structured manner of responding to a behavioral-based interview question by discussing the specific situation, task, action, and result of what you’re describing. 
  • Amazon is a data and metrics-driven company. When you answer questions, keep your focus on the question asked to ensure your answer is solid, and provide examples using metrics or data if applicable. Reference recent situations that showcase your behavior or actions. As much as possible, use work examples that showcase experience, leadership, teamwork, initiative, planning, and customer service.  
  • Our interview process is rooted in our Leadership Principles. Amazonians use them every day. They define our culture and help us delight customers around the world.  

To begin your job search and the application process, please visit amazon.jobs.   

Chatting in the office

As a new graduate or intern joining Amazon, you will have opportunities to innovate and solve real-world, complex technical and business problems. We have full-time and internship opportunities available for undergraduates in Software Engineering, Cloud Support Engineering, Network Engineering, Data Centre Operations, and Retail. Most of these positions are in Sydney, but we will occasionally have opportunities in Brisbane, Melbourne, and more.
 

Visit amazon.jobs to view positions in the following areas: 

Amazon Reviews

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Amazon Chairman, President, and CEO Jeff Bezos
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16,328 Ratings
  • "Senior Manager"

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    • Work/Life Balance
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    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Flexible working, positive culture, work with smart and driven people

    Cons

    Can be long hours, sometimes bureaucratic

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Amazon Photos

Amazon photo of: Amazon office location in Munich Schwabing-North
Amazon photo of: Employee in our Amazon Fresh Depot preparing an Amazon Fresh shipment
Amazon photo of: Amazon Echo in action
Amazon photo of: Employee in one of our Fulfillment Centers
Amazon photo of: Amazon UK Apprentices celebrating a milestone
Amazon photo of: Public tours at the Dunfermline fulfillment centre
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Amazon Interviews

Experience

Experience
58%
23%
19%

Getting an Interview

Getting an Interview
49%
16%
14%
12
3
3
3

Difficulty

3.0
Average

Difficulty

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  1. Helpful (4)  

    Software Development Manager Interview

    Anonymous Interview Candidate in Sydney
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Amazon (Sydney) in May 2017.

    Interview

    Two phone interviews. First one was simple, discussed about my experience, and explained about the role and responsibilities. Second phone interview was with another Software Development Manager, very technical.

    Interview Questions

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Amazon Awards & Accolades

  • LinkedIn Top Attractors 2016, LinkedIn, 2016
  • #1 - 50 Smartest Companies, MIT Technology Review, 2016
  • Most Attractive Employer - Ecommerce Sector, Randstad Award, 2017
  • Most Attractive Employer - Ecommerce Sector, Randstad Award, 2016
  • LinkedIn Top Companies 2017, LinkedIn, 2017
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Work at Amazon? Share Your Experiences

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