Mission: Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's ...
Ever wonder how Amazon gets your packages to you so quickly? http://glassdoor.com/slink.htm?key=vMAXP
What do a Customer Service Team Lead, Senior Technical Program Manager, and Innovations Process Assistant have in common? They’re a few of the hundreds of thousands of employees who spend their days focused on customers.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
Visit amazon.jobs to see how you can build a career at Amazon:
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here.
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles.
Diversity and Inclusion
At Amazon, we pride ourselves on our peculiar culture. We honor and respect the differences that each Amazonian brings, and we seek to include those perspectives in our solutions for our global customer base. We also seek to build the diverse community of creators and developers who we are proud to call customers.
Our Affinity Groups bring employees together across businesses and geographies. With executive and company sponsorship, these groups play an important role in building internal networks for career development, advising Amazon business units, leading in service projects, participating in policy discussions, and reaching out to communities where Amazonians live and work. Since 2016, enrollment in Amazon’s affinity groups has more than doubled in more than 90 chapters worldwide.
Visit amazon.com/diversity to learn more about our diversity programs and affinity groups.
Our application and interview process differs from role to role, but the main ways we get to know you are through your online application, phone interviews, and in-person interviews. Here are some helpful tips for the interview process:
To begin your job search and the application process, please visit amazon.jobs.
As a new graduate or intern joining Amazon, you will have opportunities to innovate and solve real-world, complex technical and business problems. We have full-time and internship opportunities available for undergraduates in Software Engineering, Cloud Support Engineering, Network Engineering, Data Centre Operations, and Retail. Most of these positions are in Sydney, but we will occasionally have opportunities in Brisbane, Melbourne, and more.
Visit amazon.jobs to view positions in the following areas:
I have been working at Amazon full-time (Less than a year)
Flexible working, positive culture, work with smart and driven people
Can be long hours, sometimes bureaucratic
I applied through other source. The process took 2 weeks. I interviewed at Amazon (Sydney) in May 2017.
Two phone interviews. First one was simple, discussed about my experience, and explained about the role and responsibilities. Second phone interview was with another Software Development Manager, very technical.