Amazon Reviews | Glassdoor.com.au

Amazon Reviews

Updated 23 Jan 2020

To filter reviews, or .

3.9
75%
Recommend to a Friend
86%
Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
20,852 Ratings
Pros
  • "Challenging work environment that will push you to learn and grow(in 1756 reviews)

  • "Fast paced, so time goes by quickly(in 1452 reviews)

Cons
More Pros and Cons
  1. "Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Development Engineer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for less than a year

    Pros

    - Excellent Developer Hardware - You get to learn A LOT - Everyone in the company is very welcoming and reachable - You get to challenge yourself everyday and are always learning new things

    Cons

    - The frugality leadership principle does mean less benefits for staff - economy flights, no free lunch, etc, which kind of sucks when compared to other tech giants.

    Amazon2020-01-22
  2. "Opportunities Galore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Account Manager in Brisbane
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Amazon full-time for more than 3 years

    Pros

    Some of the best reasons for working at Amazon would have to be the opportunities it allows for your career development. The sheer scale of locations and business units providing different products and services is like no where else. If you are someone who enjoys challenging yourself in different roles, and in new environments then you will thrive.

    Cons

    Relentlessly fast paced: which can put people off especially if they just are happy to stay doing whatever role it is they are doing when they changed. If you are someone who wants to do the same thing, day in day out, then you won't enjoy working at Amazon.

    Advice to Management

    Continue getting better, and challenging yourselves to uplift corporate social responsibility for all companies worldwide.

    Amazon2020-01-22
  3. "General review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Operations Engineer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for less than a year

    Pros

    Above average pay. AWS Sydney has Transport allowance, we can claim Opal or Car parking charges. Phone bill allowance - you can take a phone and plan in contract and they pay for it upto certain amount. So you can get the latest Iphone, samsung , etc and they pay for it which is awesome.

    Cons

    Depends on the team you're on the flexibility to work from home etc depends. Also if your manager is newly hired from outside Amazon they tends to set some metrics which is not really necessary.

    Amazon2019-12-17
  4. "Accelerated everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development in Melbourne
    Recommends
    Positive Outlook

    I have been working at Amazon full-time for more than a year

    Pros

    opportunities to learn great tech awesome people

    Cons

    need to be able to self-regulate and draw the line highly addictive

    Advice to Management

    keep the dayone culture alive!

    Amazon2019-12-12
  5. Helpful (2)

    "Love the culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager, Enterprise Support in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than a year

    Pros

    Everyone is empowered to do what they think is right for their customer. Amazon hires smart people and trusts them to do the right things. It's my favourite thing about working here :)

    Cons

    The work never stops so it's important that everyone sets their own boundaries and makes sure that they take back some time if they've been flexible with working early or late. Managers don't typically perform high levels of inspection so it's important that every individual manages this for themselves and asks for help when they need it.

    Amazon2019-11-25
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SDM in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than 10 years

    Pros

    Working with talented people and amazing technology.

    Cons

    Work-life balance can get tricky at times.

    Amazon2019-11-27
  7. "Loads of technology to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Network Engineer in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than 3 years

    Pros

    - Opportunity to learn new technologies - Benefits - Great place to work

    Cons

    - The methodology used to measure the productivity needs to be changed

    Amazon2019-11-06
  8. "AWS Cloud Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cloud Support Engineer in Sydney
    Recommends
    No Opinion of CEO

    I worked at Amazon full-time for more than 3 years

    Pros

    It is a great learning environment where you're surrounded by really smart individuals. The level of AWS product and services development and release is very fast and cutting edge in the cloud space. In my opinion, it is truly a cloud leader by far in comparison to other vendors out there. I have learnt a lot, met some awesome people, had decent benefits and despite some negatives it was a good place to work. Would I work for AWS again...not sure...I would be vary of the role and expectations.

    Show More

    Cons

    I guess it will depend in what office you work in. An American vs Australian working culture can be quite different at times. Lately, the performance metrics were challenge to many and in my opinion are not the real representation of quality of work that an individual can produce in given period. At some point the work environment had all attributes of a call centre. Initially, the value of work/metric was based on quality and customer satisfaction. However, as the number of employees started to increase it become quantitative/number game. As a result, this had negatively impacted competition between the team members and reduce the time to learn and develop. Think about the customer obsession as one of the core company values and then ruin it with increasing resolve numbers only. Do you sacrifice quality over quantity? This statement addresses the Cloud Support unit or better to say foot soldiers, while I believe that other teams/sections have more freedom in this space. Another very important aspect to think of is work life balance. Everyone is preaching about work life balance and then you have Jeff Bezos revolutionary saying that it doesn't exist in some article. Of course, the senior management jumped on the bandwagon and indirectly imposing it on the work culture etc...Really? I hope the things have changed by now and that AWS is going back to its real core values.

    Show More

    Advice to Management

    I hope the management will consider performance metrics review and improvement that will more accurately measure the performance of an employee rather than just measuring the pure numbers. More complex issue require more time to troubleshoot and those cases cannot be measured by just a resolve or not. AWS customers are more educated now and have excellent IT departments too. Please involve more relevant employees in your decision processes around day to day life of Cloud Support Engineer before changing the work style and metrics. Lastly, not everything is about the AWS technology. The management should officially support and endorse other vendor certification training as AWS customers use all of it.

    Show More
    Amazon2019-11-05
  9. "Hard but learn lots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Account Manager in Sydney
    Recommends
    Positive Outlook

    I have been working at Amazon full-time for more than a year

    Pros

    High pace, plenty of growth opportunities

    Cons

    You can burn out if you don’t push back

    Amazon2019-11-01
  10. Helpful (3)

    "Excellent Place to Learn, Grow and Make Yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Development Engineer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for less than a year

    Pros

    Innovation is encouraged Very competitive salary and benefits (health care included in Aus) Able to get involved in company wide initiatives Great potential for advancement and travel Starting bonus and equity

    Cons

    Not really a con, but don't expect the usual tech company trimmings at Amazon (paid lunches, free gym, etc. etc.)

    Advice to Management

    Continue growing Sydney office, continue enabling employees to solve problems

    Amazon2019-10-12
Found 36745 reviews