Straight forward, examples of great customer service, team work, very friendly, put you at ease, tell me a bit about yourself, hobbies interests, talk me through your cv, where do you see your self in 5 years
Interview questions [1]
Question 1
Give me an example of great customer service you received
I applied online. The process took 1 week. I interviewed at Wilko in Aug 2020
Interview
A good interview and very open. The relaxed environment and the staff around not conducting the interview were approachable and easy to talk to. Explained the role well and answered all questions
I applied online. The process took 1 week. I interviewed at Wilko (Weston-super-Mare, England) in Dec 2022
Interview
Manager asked me no relevant questions and spent 90% of the interview bragging about how he’d come to the store recently and fired half of the staff instead of retraining them. Very odd.
Interview questions [1]
Question 1
Why I previously left a similar role - this was the only question asked at all
I applied online. I interviewed at Wilko (Leighton Buzzard, England) in Oct 2022
Interview
I was asked about my availability, customer service experience, and how I handle busy shifts or difficult customers, while they assessed my attitude, reliability, and how friendly and confident I came across.