Wix Customer Service Representative interview questions

Was referred by a friend, received a call from the hiring manager to test initial fit and then a ftf with the hiring manager and someone from the team. A recruiter called to update on the process

I applied for a junior position, which I was overqualified for; and they sent my application to another hiring manager who was hiring for a senior position. It was a long interview process. I had two very good interviews, and I did well on the test, but a lot of handwriting was involved. My handwriting is very ugly, so my test wasn't very presentable. I had a long waiting time for feedback.