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      Retention Specialist Interview

      12 Nov 2016
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Xerox (Charlotte, NC) in Nov 2016

      Interview

      Took 15 min computer assessment of order taking and timed typing test that most didn't seem to pass, must be over 75% accurate and 20+ wpm. Passed so got 1st interview a few minutes later, passed so got 2nd and 3rd. Offered position so was sent back to computer to receive emails with paperwork. I had a misdemeanor so had to fill out more paperwork and offer put on hold. 2 days later they rescinded offer. Funny that they are listed as a company that hires felons

      Interview questions [1]

      Question 1

      customer service role plays
      Answer question

      Other Retention Specialist interview reviews for Xerox

      Retention Specialist Interview

      10 Oct 2014
      Anonymous employee
      Accepted offer

      Application

      I interviewed at Xerox

      Interview

      You walk in fill out an application there online, pass the proveit2.com customer service assessment tests... Once you pass with 60% or more, and a minimum of 30 WPM or more you will be scheduled for a 1st interview. if that goes well, you will be scheduled for your 2nd interview. If that goes well you will be offered the position.

      Interview questions [2]

      Question 1

      Why do you want to work at Xerox?
      1 Answer

      Question 2

      Tell me about yourself?
      1 Answer
      3