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      Xerox

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      Xerox interviewsXerox Customer Service Representative\Tech Support interviewsXerox interview


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      Customer Service Representative\Tech Support Interview

      16 Sept 2012
      Anonymous employee
      Yukon, OK

      Other Customer Service Representative\Tech Support interview reviews for Xerox

      Customer Service Representative - Tech Support Interview

      13 Sept 2016
      Anonymous employee
      Fort Lauderdale, FL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Xerox (Yukon, OK) in Sept 2011

      Interview

      Xerox gives you a small application (Name,where you live,employment history etc.) Then they take you to the computer lab to take a typing test. Just type what you hear and do it within 35 wpm. If this is possible then you are pretty much hired. No extra skills are necessary,except speaking professionally.

      Interview questions [1]

      Question 1

      None. Pass the test and be friendly to the interviewer then you are hired!
      1 Answer
      2
      Average interview

      Application

      I applied online. I interviewed at Xerox (Fort Lauderdale, FL) in Aug 2016

      Interview

      There were 3 interviews. Two were video, first one was phone call. I studied questions shown for tech support on this site and it helped me to be prepared. It wasn't highly technical, only a couple simple A+ type questions. Mostly want to know if you are available and understand customer service.

      Interview questions [1]

      Question 1

      Are you available all the time including nights/weekends/holidays?
      Answer question

      Customer Service Representative - Tech Support Interview

      19 July 2016
      Anonymous employee
      Bakersfield, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through other source. The process took 3 days. I interviewed at Xerox (Bakersfield, CA)

      Interview

      Used a Mac Computer.. Asked me to look up info on the operating system accurately. Asked me to find who the CEO of the company, address, and phone sales/ customer service number on the Mac. Asked me tech questions...

      Interview questions [1]

      Question 1

      If you could be any animal, what would you be?
      1 Answer

      Customer Service Representative - Tech Support Interview

      10 July 2016
      Anonymous interview candidate
      Bakersfield, CA
      No offer
      Positive experience
      Easy interview

      Application

      The process took 2 days. I interviewed at Xerox (Bakersfield, CA) in Apr 2016

      Interview

      well once application has been submitted then your called in for testing, if you pass the testing and typing part of the application process you are then notified for an interview

      Interview questions [1]

      Question 1

      have you ever dealt with an irate customer and how did you handle it?
      Answer question