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      UX writer Interview

      23 July 2020
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I interviewed at Zalando

      Interview

      Unpaid labour + Judgmental Hiring Manager + Uninformed HR = Not a positive experience! HR contacted me for a talk. They didn't seem to know much about the position and just wanted to get it over with. The questions I asked were replied to with "You'll be able to ask these questions to the team lead." Although I didn't get to understand their expectations, I received instructions to do unpaid labour (they call it "take-home test"), and they should at least include a disclaimer stating that the company won't use applicants' unpaid work - I don't know if they did, I just don't feel I can trust them. I worked on it for an entire day, and I am confident that I produced excellent work. I would expect to have a chance to meet the team lead and introduce myself after all the unpaid work, but no. The team lead checked my LinkedIn profile, clearly didn't like something about it (I can only guess...), and HR called me minutes later to tell me that I did very good work, but that "other candidates were just better." The fact that you think other candidates did a better job is obvious, as I didn't get an interview, so this is rude and useless feedback. The position remained open several months later, so I suppose that no one is good enough for this stellar team.

      Interview questions [1]

      Question 1

      Already mentioned - please see above
      Answer question
      avatar
      Zalando response
      5y
      Thank you for your review and comments about the recruiting process and your interview experience with us. We're sorry to hear that you were disappointed with the application process for the UX Writer position and will take this feedback with us to try to improve how we communicate with our candidates. If you would like to give any additional feedback to us, please feel free to reach out to me directly: Yasar Ahmad, Head of Tech Talent Acquisition (email yasar.ahmad@zalando.de).

      Other UX writer interview reviews for Zalando

      UX writer Interview

      16 Feb 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Zalando in Feb 2020

      Interview

      It's a bit weird because I had to talk to 2 different recruiters and each of them gave slightly different information (relating to the job description, what Zalando is looking for in the candidate, and even the relocation details). The first recruiter was very friendly and warm, but the 2nd one was cold and looked disinterested when I was answering. After the 2 calls, I was given a writing assignment. I had to get it done within a week, but after that they didn't get back to me for 2 weeks. When I followed up they simply said I didn't make it, that while I did an excellent work and missed out on "dark UX pattern". I find it kind of unethical because content strategy or ux writing skill shouldn't be gauged based on that. But to each company its own I guess.

      Interview questions [2]

      Question 1

      Tell me more about yourself.
      1 Answer

      Question 2

      What is your salary expectation?
      Answer question