Customer Service applicants have rated the interview process at Zip Co with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 52.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Zip Co overall takes an average of 21 days.
Common stages of the interview process at Zip Co as a Customer Service according to 2 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
easy and straightforward with standard questions, little roleplay towards the end, and plenty of time for questions. Very easy and chill to talk to the people interviewing you. Very much a personality-centric vibe
I applied through an employee referral. The process took 1 day. I interviewed at Zip Co (Sydney) in July 2016
Interview
Very casual - personal talk about myself and previous experience in the role. I felt very comfortable and was happy to be given a tour of the office! Overall, Zip allows the candidate to be themselves in the interview process to bring it more honest answers.
Interview questions [1]
Question 1
When have you been in a difficult situation with a customer and how did you go about solving the issue?