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      emarsys

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      Client Support Manager Interview

      20 Sept 2018
      Anonymous employee
      London, England

      Other Client Support Manager interview reviews for emarsys

      Client Support Manager Interview

      4 June 2019
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at emarsys (London, England) in Sept 2018

      Interview

      Stage 1: Informal chat with Talent team to discuss role, company etc Stage 2: Telephone interview Team Manager & Level 2 support team lead Stage 3: Technical test followed by interview with above and Technical services director + HR cultural/personality interview Seamless interview process, challenging yet relaxed!

      Interview questions [1]

      Question 1

      Give us an example of you dealt with a Technical support query and provided a solution
      1 Answer
      Difficult interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at emarsys (London, England) in Apr 2019

      Interview

      I was contacted via linkedin by an internal recruiter, then we scheduled a screening call. After that the recruiter arranged a call with the Team Lead and then she continued communicating with me about the results and organised my next steps. After I had a face to face interview with the a senior, the team lead and a client support manager. Before and after the recruiter had a chat with me to ask me how I'm feeling, address any questions. Then I was invited to the final step which was an interview with HR and another senior. The whole thing was very efficient, organised, stress free as everything was taken care of by the recruiters. There was not much waiting time between steps and results which I found very respectful and professional.

      Interview questions [1]

      Question 1

      How do you manage stress?
      1 Answer