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WalkMe
4.2
Technical Support Engineer
Sydney
$90K - $100K (Glassdoor Est.)
WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.…
30d+
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Western Health (Australia)
3.8
2027 Endocrinology Research Fellow
Melbourne
$25.00 - $30.00 Per hour (Employer provided)
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Work Type: Fixed-term - Full-time.…
30d+
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Builure Services Pty Ltd
Lead MuleSoft Developer/Architect
Australia
$100K - $140K (Employer provided)
Easy Apply
*MuleSoft Certified Integration Architect (MCIA)* or *Platform Architect (MCPA)* — current certification (mandatory)- Strong hands-on development across Mule 4.……
30d
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RATP Dev
3.7
Commercial Director
New South Wales
Define and implement the commercial strategy, ensuring alignment between contractual positions, delivery constraints and program evolution in a complex PPP……
18d
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Cognizant
3.2
Security Test Analyst
Sydney
$85K - $95K (Employer provided)
Work closely with the program managers and the POs in strategizing the releases and the people needed to support that. 10)Assuring adherence to best practices.…
14d
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Western Health
3.5
2027 Endocrinology Research Fellow
Melbourne
$25.00 - $30.00 Per hour (Employer provided)
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions.…
30d+
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BNP Paribas
3.8
Business Manager
Australia
Ability, the mutual aid network for employees with a disability or a disabling or chronic illness. This role is responsible for the definition, co-ordination……
30d+
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Flywire
3.4
Senior Security Engineer (AI & Automation)
Australia
Easy Apply
Practical experience aligning technical controls with standards like SOC 1, SOC 2, PCI-DSS, and emerging AI-governance frameworks.…
30d+
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Infosys
3.6
Devops Architect - Salesforce
Sydney
$80K - $90K (Glassdoor Est.)
Easy Apply
Lead the design and implementation of a scalable DevOps and CI/CD framework for a large-scale Salesforce transformation program.…
30d+
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WalkMe

4.2

Technical Support Engineer

Sydney

$90K - $100K (Glassdoor Est.)

Industry leader? Well, how about an industry creator?!

At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

As a Technical Support Engineer, you will report to the Support Manager. You will be the trusted point of contact for WalkMe's portfolio of customers, beginning from the point of sale and extending through onboarding, project success, and renewals. As a Technical Support Engineer, you will play a crucial role in delivering prompt and effective solutions to our customers, ensuring we meet our Service Level Agreements (SLAs) and achieve high customer satisfaction. Additionally, you will actively contribute to our knowledge base and customer community, enhancing the overall customer experience.

What You'll Own

Communicate with customers via email, live chat, and screen shares.
Act as a trusted advisor to our customers, promoting product knowledge and self-sufficiency.
Develop in-depth knowledge of our products and their features.
Engage with customers to understand and fulfil their goals with our solutions.
Apply and share best practices for optimal use of our products.
Innovate and propose ideas for enhancing the overall customer experience.

What You'll Need to Succeed

1.5+ year experience in software support or customer service.
Fluent in English (verbal and written).
Problem-solving skills with a customer-first approach.
Knowledge of HTML, jQuery, CSS (please specify your level).
Experience in various communication formats (written, live chat, conference calls, in-person).
Ability to grasp and articulate new technologies quickly.
Proficient in using application logs, browser dev tools, and other diagnostic tools.
Independent and teamwork capabilities.
Poise and articulation in challenging customer interactions.
Availability to work onsite at the Sydney WalkMe office 3 times a week

What Sets Us Apart

At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
Robust Retirement Contributions: Ask HR about the specific offerings for your region!
SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.

$0 - $0 a year

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.

TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

See company reviews

Base pay range

The minimum salary is $90K and the max salary is $100K.

$90K – $100K/yr (Glassdoor Est.)

$95K

/yr Median

Sydney

If an employer includes a salary or salary range on their job, we display it as "Employer provided". If a job has no salary data, Glassdoor displays a "Glassdoor estimate" if available. To learn more about "Glassdoor estimates", see our FAQ page.

Working here doesn’t have to be a secret

4.2

Recommend to a friend
Approve of CEO
CEO: Dan Adika
472 Ratings

WalkMe

4.2

Technical Support Engineer

Sydney

$90K - $100K (Glassdoor Est.)

WalkMe

4.2

Technical Support Engineer

Sydney

$90K - $100K (Glassdoor Est.)

Industry leader? Well, how about an industry creator?!

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

What You'll Own

Communicate with customers via email, live chat, and screen shares.
Act as a trusted advisor to our customers, promoting product knowledge and self-sufficiency.
Develop in-depth knowledge of our products and their features.
Engage with customers to understand and fulfil their goals with our solutions.
Apply and share best practices for optimal use of our products.
Innovate and propose ideas for enhancing the overall customer experience.

What You'll Need to Succeed

1.5+ year experience in software support or customer service.
Fluent in English (verbal and written).
Problem-solving skills with a customer-first approach.
Knowledge of HTML, jQuery, CSS (please specify your level).
Experience in various communication formats (written, live chat, conference calls, in-person).
Ability to grasp and articulate new technologies quickly.
Proficient in using application logs, browser dev tools, and other diagnostic tools.
Independent and teamwork capabilities.
Poise and articulation in challenging customer interactions.
Availability to work onsite at the Sydney WalkMe office 3 times a week

What Sets Us Apart

At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
Robust Retirement Contributions: Ask HR about the specific offerings for your region!
SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.

$0 - $0 a year

See company reviews

Base pay range

The minimum salary is $90K and the max salary is $100K.

$90K – $100K/yr (Glassdoor Est.)

$95K

/yr Median

Sydney

Working here doesn’t have to be a secret

4.2

Recommend to a friend
Approve of CEO
CEO: Dan Adika
472 Ratings

11 Dev 10 program jobs in Australia

What You'll Own

What You'll Need to Succeed

What Sets Us Apart

Base pay range

Working here doesn’t have to be a secret

What You'll Own

What You'll Need to Succeed

What Sets Us Apart

Base pay range

Working here doesn’t have to be a secret