Job Description:

• Development experience specific to implementation of the ITSM module in ServiceNow
• Minimum 5 years of experience in ITSM
• At least 4 years of experience with ServiceNow.
• Recent experience in senior development lead role.
• Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements
• Solid ServiceNow development experience
• Responsible for ServiceNow platform Administration, Development, Documentation and Technical support
• Configure/Customize ServiceNow including Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes, Porta-widget development, Scripted REST APIs, Integration etc.
• Experience in Web development languages, specifically JavaScript, XML, AngularJS, Bootstrap, Jelly, and HTML/CSS
• Experience in Web Service integrations using SOAP, REST, JSON, etc.
• Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production
• Experience with relational database systems and MS SQL queries
• Authoring and maintaining technical documentation
• Customer facing, communication skills necessary
• ITIv3, ServiceNow Admin Certified.