Working at DocuSign | Glassdoor.com.au

DocuSign Overview

San Francisco, CA (US)
1001 to 5000 employees
2003
Company - Public (DOCU)
Computer Hardware & Software
$500 million to $1 billion (USD) per year
Founded in 2003, DocuSign helps organizations connect and automate how they prepare, sign, act-on, and manage agreements. As part of our cloud-based System of Agreement Platform, DocuSign offers eSignature—the world’s #1 way to sign electronically on ... Read more

Mission: With its System of Agreement Platform, DocuSign helps organizations connect and automate how they prepare, sign, act-on, and manage agreements.

Helping the world become more agree-able.

Company Updates

  • Excited to be ranked #8 Tech company and #17 on Glassdoor Employee's Choice List. http://glassdoor.com/slink.htm?key=vQhTa

  • http://glassdoor.com/slink.htm?key=vQhTA

    These are the 15 best US tech companies to work for in 2019, according to Glassdoor

    It's been quite the tumultuous year in the tech industry, most notably for companies like Facebook. Google, Tesla and Salesforce. And, based on Glassdoor's latest ranking of the best companies to work for - in addition to employee protests and walkouts - it's clear tha...

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DocuSign – Why Work For Us?


undefinedSince inception in 2003, DocuSign has been on a mission to accelerate business and simplify life for companies and people around the world.

We pioneered the development of e-signature technology, and today offer the world’s #1 e-signature solution. It’s just part of our broader cloud-based System of Agreement Platform, which allows companies of all sizes and across all industries to quickly modernize and digitize the entire agreement process—all the way from preparing agreements to signing, enacting and managing them—from almost anywhere in the world, on practically any device.

Our value is simple to understand: Legacy, paper-based agreement processes are manual, slow, expensive, and error-prone. We eliminate the paper, automate the process, and connect it to all the other systems that businesses are already using.

Our platform has 350+ prebuilt integrations with popular business apps. In addition, our API enables embedding and connecting DocuSign with customers’ websites, mobile apps, and custom workflows. All told, today this enables more than 400,000 customers and hundreds of millions of users to measure turnaround time in minutes rather than in days, substantially reduce costs, and largely eliminate errors.



Join our team and do the best work of your life.

  • Work with smart, creative people.
  • Build meaningful relationships with colleagues, customer and partners
  • Listen to customers and partners and create products and services that make an impact
  • Leave the world a better place ... with more trees.

Here are the 5 things that — mixed together in that special way — define who we are and how we are different.

  1. The opportunity is massive -- both in terms of the business and our careers.
  2. We are making a meaningful impacton our customers lives and our communities.
  3. Our people are collaborative, passionate and seasoned. This is not our first rodeo.
  4. We build and create things – great companies, partnerships and friendships.
  5. The harder the problem, the more fun we have.

Oh, and there is one more thing: We’re tenacious and committed to see this through to the finish.

Snack time on the 12th floor in S

Employee Resource Groups at DocuSign

We build products that help bring parties to agreement. So, it should not be surprising that we welcome different perspectives and reflects a broad range of experience, thoughts, geography, age, background, gender, sexual orientation, language, culture and many other characteristics. We aim to build a culture where we can all do the best thinking and work of our lives together. And in doing so, we create a greater sense of community, a shared sense of accomplishment and belonging. Employee Resource Groups are active at DocuSign and help further our goal to build a diverse culture and team.

Women@DocuSign drives innovation and business success by encouraging women’s ideas, skills and experiences by intentionally and equally tapping women to develop or partake in solutions for our customers, products and ensure DocuSign is a place where we can all do the best work of our careers.

BOLD (Brown Organization for Leadership and Development) champions initiatives that promote and encourage opportunities for people of color in hiring, retention and career advancement; and enrich the communities where we live & work through outreach programs and charitable events. 

DocuPride creates an open and inclusive culture for the LGBTQIA community that allows everyone to be their authentic selves each and every day. We strengthen our communities and promote policies, opportunities, and activities that will increase diversity and equality. 

DocuVets integrates the experiences, values, and knowledge of veterans into the workplace and builds a culture that embraces and supports the transition from military service to civilian life. We support former and active military members and their families through activities and developmental opportunities.

DocuSign Reviews

4.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
DocuSign CEO Daniel Springer
Daniel Springer
400 Ratings
  • Featured Review

    Helpful (11)

    "Enterprise Corporate Sales - Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive - Enterprise Corporate Sales in San Francisco, CA (US)
    Current Employee - Account Executive - Enterprise Corporate Sales in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (More than a year)

    Pros

    THE PEOPLE - Since the company went public 5 months ago, people are legitimately lit up. It's kind of like something in the air has everybody a bit more chipper than usual. Weird.

    THE LEADERSHIP TEAM - Dan and his team are doing a killer job. How do we know that? They give themselves "grades" every quarter at our All-Hands meetings. They follow up on the things they said that they would do and didn't do and keep everybody up-to-date on progress. Obviously, the company has been performing at a high level and when that happens, sometimes a leadership team loses sight of the "small stuff". Not this team. They care. They have increased benefits, they've been proactive about relevant topics i.e. equal pay, diversity, leadership pathways etc. If Dan's approval rating tells you anything, the company as a whole has a lot of confidence in what Dan and his C-Suite team are doing on a day-to-day basis as they lead our company post-IPO.

    COMPENSATION - From my understanding DocuSign comp is competitive across the board. For salespeople you have an OTE number and the Sales Ops team is generally pretty fair with territories/quotas, etc. Name of the game is: work hard, hit your number and help everybody else hit theirs and we all get paid.

    INNOVATION - Our CTO, Ron Hirson and CMO/CSO Scott Olrich have been hyper-focused on building out the DocuSign suite and building out DocuSign's "System of Agreement". From a sales perspective this is great. We have a product with a team that is constantly making improvements, making strategic acquisitions, building new technologies which all leads to a final product that's easier to sell to our prospects and customers.

    GROWTH - We're on a good path with no signs of slowing down and a lot of untapped market potential. This is great news. Because the company is growing fast, there's a lot of opportunity to grow your career and step up into new roles.

    BENEFITS - DocuSign has a pretty extensive benefits package. And anything that is missing, the Benefits team is usually already thinking about or is in the process of rolling out. Some that may be interesting:

    - Generous stock purchase plan.
    - employee is offered RSU's when they're hired
    - Bike lockers
    - Full Health/Vision/Dental insurance
    - 401k (match coming soon)
    - Paternity/Maternity leave
    - Commuter stipend
    - DocuSign IMPACT: Donation match for any contributions made to organizations of your choice
    - 3 business days VTO
    - 20 business days PTO
    - Several company holidays
    - Referral bonus
    - Outside Education stipend
    - All kinds of snacks/beverages in the kitchens

    Cons

    Benefits missing:
    - Gym membership reimbursement/stipend
    - Commuter stipend could be higher

    Advice to Management

    As our company grows, keep paying attention to our hiring processes and developing our managers and leaders. Let's ensure that we keep hiring top talent and that we're investing in our talent internally. It's always a bummer when we lose a good colleague when we could have just paid a bit more attention.

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DocuSign Photos

DocuSign photo of: Education Assistance Program Celebration
DocuSign photo of: End of Summer Party
DocuSign photo of: End of Summer Party
DocuSign photo of: End of Summer Party
DocuSign photo of: End of Summer Party
DocuSign photo of: Women in Tech Speaker Series w/ Emily Chang
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DocuSign Interviews

Experience

Experience
52%
13%
35%

Getting an Interview

Getting an Interview
49%
24%
20%
3
2
2
0

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Software Engineer Interview

    Anonymous Employee in San Francisco, CA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at DocuSign (San Francisco, CA (US)) in April 2018.

    Interview

    I applied online, got a recruiter call then went on with phone and multiple 1-1 rounds. Algorithms and Data Structures, white boarding and general questions. Make sure you are prepared to deep dive on your background.

    Interview Questions

    • Deep dive into previous experience and multiple algorithmic questions.   Answer Question
See All 277 Interviews

DocuSign Awards & Accolades

  • Top CEOs 2018 by Glassdoor, Glassdoor, 2018
  • Glassdoor Best Places to Work in 2018, Glassdoor Employees Choice Award, 2018
  • Glassdoor Best Places to Work in 2017, Glassdoor, 2017
  • Glassdoor's Best Places to Work 2016, Glassdoor, 2016
  • CNBC Disruptor 50 List, CNBC, 2017
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Work at DocuSign? Share Your Experiences

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