Working at T-Mobile | Glassdoor.com.au

T-Mobile Overview

Bellevue, WA (US)
10000+ employees
2001
Company - Public (TMUS)
Telecommunications Services
$10+ billion (AUD) per year
Competitors

Sprint, AT&T, Verizon

At T-Mobile, we review ourselves every day–we’ve got an Un-carrier reputation to keep up! Our job is to change the wireless industry for good. So what's it really like to work here? Pros: You get to innovate, be your true self, and leave the ... Read more

Mission: At T-Mobile, we review ourselves every day–we’ve got an Un-carrier reputation to keep up! Our job is to change the wireless industry for good. So what's it really like to work here? Pros: You get to innovate, be your true self, and leave the


T-Mobile Reviews

  • "Beware.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Deptford
    Current Employee - Retail Sales Associate in Deptford
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Commission is great if you're a good salesperson and you work in a high volume store.

    Cons

    With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

    Advice to Management

    The employees who know how the company and stores run deserve a chance at promotion over those outside of the company. Promotion from within is cheaper and isn't the number one goal of a business to maximize profit? District managers should be more professional and shouldn't show up at stores wearing t-shirts, jeans, and sneakers. Commission scale is great but there's always corrections and employees feel like they're being robbed each month.

See All 8,754 Reviews

T-Mobile Photos

T-Mobile photo of: We know the answer is "yes."
T-Mobile photo of: Disrupt the status quo with a team that always has your back
T-Mobile photo of: 5G brings the chance to work on technology that could transform lives; smart city infrastructure, AR and VR experiences, and more
T-Mobile photo of: Ongoing and tailored training lets you be successful at every stage of your career in retail
T-Mobile photo of: Building the first nationwide 5G network
T-Mobile photo of: Our vets teach us that we're better when we're growing together
See All PhotosSee All

T-Mobile Interviews

Experience

Experience
69%
16%
15%

Getting an Interview

Getting an Interview
66%
13%
10%
6
2
2
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Mobile Expert Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at T-Mobile.

    Interview

    Very cool but rigorous interview process. Be ready to do sales demos and go in with a super upbeat energy. It is a group interview. You have to be ready to speak on the spot in a confident manner. Make sure to have a very positive attitude. Also, it is a panel of people who interview you.

    Interview Questions

    • What would you do if you had an upset customer yelling at you?   Answer Question
See All 1,829 Interviews

Company Updates

  • We're thrilled to be on Fortune's list of the 100 Best Companies To Work For, climbing seven spots from last year's ranking. So what makes T-Mobile so great? This is what our employees had to say.

  • When you join T-Mobile Customer Care, you become part of the highest-scoring team the industry has ever seen. Read about our latest, history-making win.

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T-Mobile Awards & Accolades

  • 2020 Glassdoor Best Places to Work, Glassdoor, 2020
  • World's Most Ethical Companies, Ethisphere, 2019
See More

Work at T-Mobile? Share Your Experiences

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