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    T-Mobile Reviews

    Updated 19 Sep 2019

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    Found 7729 reviews

    4.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    82%
    Recommend to a Friend
    95%
    Approve of CEO
    T-Mobile CEO John Legere
    John Legere
    4,583 Ratings
    Pros

    • "Great Benefits come with the job" (in 983 reviews)

    • "Great opportunity great atmosphere nice people great pay" (in 404 reviews)

    Cons
    More Pros and Cons

    1. "Beware.."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Sales Associate in Deptford
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at T-Mobile full-time for more than 3 years

      Pros

      Commission is great if you're a good salesperson and you work in a high volume store.

      Cons

      With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

      Advice to Management

      The employees who know how the company and stores run deserve a chance at promotion over those outside of the company. Promotion from within is cheaper and isn't the number one goal of a business to maximize profit? District managers should be more professional and shouldn't show up at stores wearing t-shirts, jeans, and sneakers. Commission scale is great but there's always corrections and employees feel like... they're being robbed each month.

      Show More
      T-Mobile2014-08-11

    2. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive in Minneapolis, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for more than 3 years

      Pros

      Benefits Work environment Pto Stock Grants

      Cons

      Can’t think of any

      T-Mobile2019-09-19
      3. Join the T-Mobile team
      See Our Latest Jobs

    3. "Great company if you're looking to remain in Retail"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mobile Expert in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile part-time for more than 5 years

      Pros

      fantastic benefits, generally a great environment to work in. If you intend to use this position to grow people skills, its fabulous.

      Cons

      The ability to move to a corporate position without becoming a retail manager first is difficult at best, near impossible at worse. There is surface support for it, but no real help to move forward.

      Advice to Management

      Work with your MEs who arent looking for leadership roles but want to grow outside of retail. The virtual job fair is great if it will actually be used to help reps who are looking into different avenues of work with the company. Otherwise, its just for show.

      T-Mobile2019-09-19

    4. "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Analyst 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for more than 10 years

      Pros

      Good teams and strong benefits. Decent mobility options.

      Cons

      Your experience can vary widely from one organization to the next.

      T-Mobile2019-09-18

    5. "Learned so much here!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Expert in Richmond, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at T-Mobile full-time for more than 3 years

      Pros

      Very fun and impactful training.

      Cons

      Team morale can run low if management is not doing their part.

      T-Mobile2019-09-18

    6. "Great Benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mobile Expert in Florence, SC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile part-time for more than 5 years

      Pros

      Pay benefits stock pto fun at work

      Cons

      Part time hours in store . Call center is better.

      T-Mobile2019-09-18

    7. "Amazing Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Irvine, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at T-Mobile part-time for more than 3 years

      Pros

      - Good Shifts - Good Pay - Amazing Benefits

      Cons

      - Aggressive Goals - PTO Blackouts

      T-Mobile2019-09-16

    8. "Great company overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - T-Mobile Retail Sales Associate 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for more than 5 years

      Pros

      Culture is fun, inclusive and there are ample development resources for those who seek them out.

      Cons

      Very little room for entry level positions on corporate side

      Advice to Management

      listen to the field as much as possible

      T-Mobile2019-09-15

    9. "Great Culture but low pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Store Manager in Edmond, OK
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at T-Mobile full-time for more than a year

      Pros

      Culture and Environment was fantastic

      Cons

      Commission structure was a joke

      Advice to Management

      Take a more relaxed approach.

      T-Mobile2019-09-14

    10. "Success depends on manager."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Las Vegas, NV
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at T-Mobile part-time for more than 3 years

      Pros

      Pay plus commission, flexible, fun, corporate is good, feel appreciated.

      Cons

      Luck of the draw with managers. You can have completely different experiences from one store to the next. I started out lucky and ended up unlucky. Cliques and cattiness.

      Advice to Management

      District managers need to connect more with frontline employees. Some are great but others just see employees as number generators instead of humans.

      T-Mobile2019-09-14
    Found 7729 reviews
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