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    T-Mobile Reviews

    Updated 17 Feb 2020

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    4.0
    82%
    Recommend to a Friend
    95%
    Approve of CEO
    T-Mobile President and Chief Executive Officer John Legere
    John Legere
    4,793 Ratings
    Pros
    Cons
    More Pros and Cons

    1. "Beware.."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Sales Associate in Deptford
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at T-Mobile full-time for more than 3 years

      Pros

      Commission is great if you're a good salesperson and you work in a high volume store.

      Cons

      With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

      Continue reading
      T-Mobile2014-08-11

    2. "Benefit review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Analysis Manager in Bellevue, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for less than a year

      Pros

      Good culture and good manager

      Cons

      401k can be improved. It is 1 to 1 match up for the first 3% and 1 to 0.5 match up for the next 2%

      T-Mobile2020-02-17
      3. Join the T-Mobile team
      See Our Latest Jobs

    3. "Pretty chill if you are consistent with sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Representative in Bronx, NY
      Recommends
      Approves of CEO

      I worked at T-Mobile part-time for more than 3 years

      Pros

      Comission pays well, hours are not bad, easy if your detail oriented and patient, Fresh T-shirts/hoodies every other month or so

      Cons

      Competition against associates, very high school, keeping up with unrealistic goals and getting punished for them. (Hours taken away from you)

      Continue reading
      T-Mobile2020-02-15

    4. "Great Company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Store Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at T-Mobile full-time for more than 5 years

      Pros

      A really great company to work for

      Cons

      None that i can think of

      T-Mobile2020-02-12

    5. "Several benefits, you are in control of your money, that's it."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mobile Expert 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for more than 3 years

      Pros

      Commission-based structure & hourly so you have to be hungry for sales. Several benefits like tuition reimbursement, 401k, flexible scheduling.

      Cons

      Managers, higher-ups work like they're in high school. Obvious favoritism within higher-ups. Management kind of sucks. Unfortunately, I wasn't in a team playing enviornment.

      Continue reading
      T-Mobile2020-02-12

    6. "Best college job I ever had"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Mobile Expert in San Marcos, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at T-Mobile full-time for more than a year

      Pros

      Positive energy, in-depth training, great leadership and taught me a lot about sales.

      Cons

      Based on commission which is a good thing but if you can't meet quotas every month just know you'll only be getting your base pay of $9 hr.

      Continue reading
      T-Mobile2020-02-11

    7. "Great Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Intern - Hourly in Chicago, IL
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at T-Mobile full-time for less than a year

      Pros

      It was a great culture to work there, everyone was very personable, and there was always a lot of work to keep busy

      Cons

      I thought sometimes there wasn't that much to do

      T-Mobile2020-02-10

    8. "Good benefits but not many hours"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mobile Expert 
      Approves of CEO

      I have been working at T-Mobile part-time for more than 3 years

      Pros

      The benefits are very, very good for a part time job--full health/vision/dental, tuition assistance.

      Cons

      They've been cutting our hours lately and since the last time they reconfigured how our commission pay is calculated, we're making noticeably less $

      T-Mobile2020-02-11

    9. "Great benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Busineess Analyst in Tampa, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for more than 10 years

      Pros

      Great benefits and learning opportunities

      Cons

      No cons. If you apply yourself and enjoy being tech savvy, you can expect to go far

      T-Mobile2020-02-11
    10. Helpful (1)

      "Joining the Un-Carrier is joining a great place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for more than 5 years

      Pros

      T-Mobile has been shaking-up the wireless industry and with that comes innovation in all areas of the business. The company leads the way in Diversity & Inclusion and employee development - including the opportunity to get free college and grad school education at 9 universities. Whether you're just starting in your career of looking to make your next move, T-Mobile is definitely worth considering.

      Cons

      A company that is constantly trying to shake-up the wireless industry and take on other industries is one that is constantly changing and evolving. If you're looking for an organization where things stay the same or change comes slowly or infrequently then this may not be the place for you.

      T-Mobile2020-02-06

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