T-Mobile Reviews

Updated 6 Aug 2020

To filter reviews, or .
4.0
82%
Recommend to a Friend
88%
Approve of CEO
T-Mobile President and CEO Mike Sievert
Mike Sievert
89 Ratings
Pros
Cons
More Pros and Cons
  1. "Beware.."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Deptford
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at T-Mobile full-time for more than 3 years

    Pros

    Commission is great if you're a good salesperson and you work in a high volume store.

    Cons

    With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

    Continue reading
  2. "good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Denver, CO
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at T-Mobile full-time for more than 10 years

    Pros

    good benefits, good pay, decent culture

    Cons

    In my current dept all is going well

    Continue reading

  3. "Mobile expert retail"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than a year

    Pros

    The people are amazing, I’ve transferred out of state and still loved the atmosphere from my coworkers to management to district managers!

    Cons

    You must Work weekends and holidays

  4. "mostly encouraging"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Media Specialist 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at T-Mobile full-time

    Pros

    fast paced work environment where you are learning everything about everything

    Cons

    leadership is not the strongest and changes things at the drop of a hat

  5. "Great place to work, but promotions and growth are tough"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than 8 years

    Pros

    Incredible work culture and chance to have a big impact

    Cons

    Don't expect to work hard and move up

  6. "I unleashed my marketing skills"

    4.0
    Former Employee - Mobile Expert 

    I worked at T-Mobile full-time

    Pros

    Competitive. Fun. Driven. You define your own money

    Cons

    Most leaders lack leadership qualities.

  7. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mobile Expert 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than a year

    Pros

    Work life balance. Ability to control your pay. It’s based on your sales. Not your team

    Cons

    None really. Takes a long time to get promoted

  8. "Best Company in Maine"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative (CSR) 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than a year

    Pros

    Amazing Benefits, a company that cares about its employees.

    Cons

    Not enough people employed. Not enough Pizza/Ice Cream when they pass it out.

  9. "Mostly Positive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Expert in Albuquerque, NM
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at T-Mobile full-time for more than a year

    Pros

    Competitive entry-level pay for the area and good health insurance. Good sense of community while working and the job is fairly straightforward.

    Cons

    Wish there was a better way to deal with abusive customers. Unless you are outright threatened, there is no way to disconnect the call unless the customer does it. Also, the standards from management are and sometimes impossible to attain. It does not take much for a manager to suggest that you should quit and a number of people simply walked out after receiving such feedback during one-on-ones.

    Continue reading
  10. "Coworkers are great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mobile Sales Associate in Long Beach, CA
    Recommends
    Positive Outlook

    I have been working at T-Mobile part-time

    Pros

    T-Mobile is a great place to work because of its benefits, the other employees are great most manager are cool

    Cons

    Very little hours for part timers

Found 8276 reviews