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    T-Mobile Reviews

    Updated 18 Jul 2019

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    Found 7563 reviews

    4.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    82%
    Recommend to a Friend
    96%
    Approve of CEO
    T-Mobile CEO John Legere
    John Legere
    4465 Ratings
    Pros

    • "Great Benefits come with the job" (in 983 reviews)

    • "Great opportunity great atmosphere nice people great pay" (in 404 reviews)

    Cons
    More Pros and Cons

    1. "Beware.."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Sales Associate in Deptford
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at T-Mobile full-time for more than 3 years

      Pros

      Commission is great if you're a good salesperson and you work in a high volume store.

      Cons

      With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

      Advice to Management

      The employees who know how the company and stores run deserve a chance at promotion over those outside of the company. Promotion from within is cheaper and isn't the number one goal of a business to maximize profit? District managers should be more professional and shouldn't show up at stores wearing t-shirts, jeans, and sneakers. Commission scale is great but there's always corrections and employees feel like they're...

      Show More
      T-Mobile2014-08-11
    2. Helpful (1)

      "Best Place To Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Mobile Expert in Mira Loma, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at T-Mobile part-time for more than 8 years

      Pros

      Great pay, benefits and advancement opportunities.

      Cons

      Having a duel role of sales and customer service can be tiring.

      Advice to Management

      Better development program

      T-Mobile2019-07-15
      3. Join the T-Mobile team
      See Our Latest Jobs

    3. "Voted Best Place To Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Hiring Coach in Colorado Springs, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for more than 10 years

      Pros

      Great culture, values, most ethical company to work for more than 10yrs in a row. Great salary, benefits, bonus, commission, and tuition re-imbursement. T-Mobile will pay for your college education so you can grow within our company.

      Cons

      No cons to share for T-Mobile

      Advice to Management

      #Amazing #Rockstars#Isyourfurturemagenta!

      T-Mobile2019-07-18

    4. "Great Place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager Systems Design in Bellevue, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at T-Mobile full-time for more than a year

      Pros

      Growing company. Competitive salary and benefits.

      Cons

      Some times there is too much micro managing. Not good enough cafe's / food courts. Parking

      T-Mobile2019-07-16

    5. "Great environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at T-Mobile part-time for more than a year

      Pros

      Continuos learning, great perks

      Cons

      I can’t think of anything bad

      T-Mobile2019-07-15

    6. "Messaging Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - T-Mobile Customer Service Representative in Wichita, KS
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at T-Mobile full-time for more than 3 years

      Pros

      Great environment, good entry level position, lots of career advancement.

      Cons

      Entry level work, customer service predominant, lots of sacrifices.

      Advice to Management

      Make promises you can keep.

      T-Mobile2019-07-14

    7. "Wonderful learning experience"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at T-Mobile

        Pros

        Pay and culture. Tmobile treats employees like family.

        Cons

        Sometime my peers dont try as hard as I do.

        Advice to Management

        Meep up the excellent work

        T-Mobile2019-07-14

      • "Great Starter Job"

        StarStarStarStarStar
        • Work/Life Balance
        • Career Opportunities
        • Compensation and Benefits
        Current Employee - T-Mobile Retail Sales Associate 
        Recommends
        Approves of CEO

        I have been working at T-Mobile part-time for more than 5 years

        Pros

        Really Takes care of there employees offers full benefits and helps pay for school

        Cons

        depends on the store but micro management

        T-Mobile2019-07-12

      • "Great place"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Tex Care in Chattanooga, TN
        Recommends
        Approves of CEO

        I worked at T-Mobile full-time for more than 3 years

        Pros

        Benefits , pay, training, culture, diversity

        Cons

        Shifts, no other cons at this time

        T-Mobile2019-07-12

      • "Best Job Ever"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Bilingual Mobile Expert & Outreach Specialist in Spartanburg, SC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at T-Mobile part-time for more than 3 years

        Pros

        Your work ethic and skills will determine your commission so you can beat your pay year after year, great company to work for they are all about the customer, amazing service, team work environment, they always reward you when you are successful and appreciate you every chance they get. Management is awesome and always willing to help you move up, so much opportunity in this company. Transparent company with amazing benefits,...

        Show More

        Cons

        Schedule is never the same week by week and hours may vary, my schedule changes and every week. Be prepared to have to come in when people call put and most of the time staying late. Hours may vary every week and change in the summer compared to holidays where you may work 40 hours or more a week as needed. May have customers call u at any time and date.

        Advice to Management

        Keep going what you are doing!

        T-Mobile2019-07-11
      Found 7563 reviews