T-Mobile Reviews | Glassdoor.com.au

T-Mobile Reviews

Updated 23 September 2018
6,925 reviews

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4.0
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T-Mobile President and Chief Executive Officer John Legere
John Legere
4,022 Ratings

6,925 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Beware.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Deptford
    Current Employee - Retail Sales Associate in Deptford
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Commission is great if you're a good salesperson and you work in a high volume store.

    Cons

    With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

    Advice to Management

    The employees who know how the company and stores run deserve a chance at promotion over those outside of the company. Promotion from within is cheaper and isn't the number one goal of a business to maximize profit? District managers should be more professional and shouldn't show up at stores wearing t-shirts, jeans, and sneakers. Commission scale is great but there's always corrections and employees feel like they're being robbed each month.


  2. "7 Years Strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Cost Analyst in Frisco, TX (US)
    Current Employee - Network Cost Analyst in Frisco, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Great benefits, culture, diversity & inclusion, competitive pay, incredible growth, and investment in personal development.

    Cons

    The retail side is very competitive and it can be difficult to meet the ever-changing expectations.

    Advice to Management

    Not everyone is an amazing salesperson, but investing the same energy into their development to go into other areas of the company as you would someone who will move up in the sales world is still an accomplishment you can speak to. Find importance in their goals as well.

  3. "Good company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Bellevue, WA (US)
    Current Employee - Network Engineer in Bellevue, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Culture people team work unity

    Cons

    Parking , work from Home not allowring


  4. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time

    Pros

    Commission and hourly.
    Benefits.
    PTO.
    Discount.

    Cons

    Hours.
    Upper management.
    No advancement.


  5. "for a sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time

    Pros

    it is strictly amazing basically

    Cons

    you have to work your butt off


  6. "Outreach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outreach Specialist in Charlotte, NC (US)
    Current Employee - Outreach Specialist in Charlotte, NC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Corporate outreach events sponsorships energy

    Cons

    None none none none norm


  7. "Great fun company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - T-Mobile Retail Sales Associate
    Former Employee - T-Mobile Retail Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at T-Mobile part-time (More than a year)

    Pros

    Fast pasted and fun place!! How bad or boring can selling phone be?

    Cons

    Besides holiday season or if top phones are coming out, it gets a little slow. May be harder to hit your quotas!

    Advice to Management

    You can definitely grow with this company! ...Quickly too

  8. "Good and rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Really easy to move up if you perform well

    Cons

    Can be stressful managing incoming calls

    Advice to Management

    Management is really good and understanding


  9. "Cool place but can be stressful"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile part-time

    Pros

    great team environment and new situations every day

    Cons

    they can be very pushy about meeting sale goals


  10. "Mobile Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - T-Mobile Retail Sales Associate in Webster, TX (US)
    Former Employee - T-Mobile Retail Sales Associate in Webster, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Good pay, flexible hours, incentives on phones, benefits and plan discounts.

    Cons

    Politics in management, dealing with irates, changing hour allotment.

    Advice to Management

    Groom ALL of those with potential. Not just the district favorites.


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