T-Mobile Reviews | Glassdoor.com.au

T-Mobile Reviews

Updated 17 June 2018
6,649 reviews

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4.0
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Rating TrendsRating Trends
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Approve of CEO
T-Mobile President and Chief Executive Officer John Legere
John Legere
3,825 Ratings

6,649 Employee Reviews

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Pros
Cons
  • "Work life balance is not considered" (in 203 reviews)

  • "If hired make sure to really focus on relationships with upper management if you want to get promoted" (in 180 reviews)

More Pros and Cons

  1. "Beware.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Deptford
    Current Employee - Retail Sales Associate in Deptford
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Commission is great if you're a good salesperson and you work in a high volume store.

    Cons

    With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

    Advice to Management

    The employees who know how the company and stores run deserve a chance at promotion over those outside of the company. Promotion from within is cheaper and isn't the number one goal of a business to maximize profit? District managers should be more professional and shouldn't show up at stores wearing t-shirts, jeans, and sneakers. Commission scale is great but there's always corrections and employees feel like they're being robbed each month.


  2. "Mobile Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Expert
    Current Employee - Mobile Expert
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than 3 years)

    Pros

    Benefits such as 41k PTO and employee stocks

    Cons

    Growth no much growth if theres no kissing up to the right ones

  3. "Sr. Manager"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great culture with people who want to be there.

    Cons

    A lot of changes and re-orgs


  4. "Retail associate manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time

    Pros

    Great company culture has been created over the last few years.

    Cons

    Can be a demanding sales driven position


  5. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant in Nashville, TN (US)
    Former Employee - Business Consultant in Nashville, TN (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Good connections benefits great

    Cons

    Can’t move up unless someone dies or quits


  6. "Never leaving!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Truly care about the employees!

    Cons

    Very lax and casual work environment. Not good for the suit and tie kind of person.


  7. "Retail specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Francisco, CA (US)
    Former Employee - Sales Representative in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile part-time

    Pros

    Great pay, and health insurance

    Cons

    Really difficult to transfer to a different state

    Advice to Management

    Facilitate the transfer process out

  8. "RF Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RF Engineer in Lancaster, PA (US)
    Current Employee - RF Engineer in Lancaster, PA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Very good company to work for.

    Cons

    Sometimes expectations are too much..


  9. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have a great work life balance. Also the pay is great as long as you're performing!

    Cons

    None, it's been amazing to work here.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great perks and work life balance

    Cons

    Schedule change every 6 months

    Advice to Management

    Stop favoritism


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