T-Mobile Reviews

Updated 14 Jan 2021

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4.0
77%
Recommend to a Friend
87%
Approve of CEO
T-Mobile President and CEO Mike Sievert
Mike Sievert
578 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Beware.."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Deptford
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at T-Mobile full-time for more than 3 years

    Pros

    Commission is great if you're a good salesperson and you work in a high volume store.

    Cons

    With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

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  2. Helpful (1)

    "Not too shabby"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at T-Mobile full-time for more than 3 years

    Pros

    Great money and Phone discount

    Cons

    Working weekends and working nights

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  3. "T-Mobile"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Associate Manager 

    I have been working at T-Mobile full-time

    Pros

    Healthcare; 401K, PTO; Family Benefits: Discounts

    Cons

    No real complaints to report

  4. "Excellent Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SMB Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than a year

    Pros

    They take good care of their employees and their is more shortage of cash flow to make sure you have solid benefits, stock options and compensation. Cares about diversity and they promote from within all the time.

    Cons

    Commission structure since merger is hard to figure out.

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  5. "Okay"

    5.0
    • Work/Life Balance
    Current Employee - Assistant Manager in New York, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at T-Mobile full-time

    Pros

    The commission is pretty good

    Cons

    Sometimes you gotta work more then 10 hours a day.

  6. "Good job to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mobile Expert in Richmond, VA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at T-Mobile part-time for more than a year

    Pros

    Flexible schedule Hourly +commission Great benefits Diverse company

    Cons

    Very competitive commission based job

  7. "Best Company to Work For!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst Business Systems in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than a year

    Pros

    Very Inclusive, fun culture and great pay!

    Cons

    Main Bellevue campus traffic is heavy

  8. "Great company great benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Resolution Specialist in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time

    Pros

    I love working at T-Mobile! They have amazing benefits and they pay fair!

    Cons

    The pressure can get to you of always needing to perform to a higher standard

  9. "If you enjoy passive-aggressive behavior then this is the place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Technical Product and Solutions Management in Bothell, WA
    Neutral Outlook
    No Opinion of CEO

    I worked at T-Mobile full-time for more than 5 years

    Pros

    Good pay and benefits. People seem to have good intentions. Bonus has been good but do know that it has been taken away completely before. So it can and will fluctuate.

    Cons

    A lot of people "drinking the Kool-Aid". Reminds me of working with a multi-level marketing company. I guess if you're one that is okay with that then you will fit right in. Even though people may have good intentions, passive-aggressive behavior by many gets in the way of creating a positive culture. Extreme left-liberal mindset controlled by a conservative board. The two don't always provide the same message. If you are conservative by nature then this might not be the best place for you. The next area that I see as a con is the leadership is not behind remote workers. Most leaders prefer people in seats. A major flaw to their business and will eventually halt the companies growth.

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  10. "Drive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile full-time

    Pros

    They will take the impossible and make it happen.

    Cons

    Sometimes at the expense of the employee., but not always.

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