Description vCustomer provides outsourced customer contact and back office processing services though offices and call centers located in India, the Philippines, and the US. The company's services include technical support, customer care, and back-office business processing. vCustomer also offers its services via email, chat, live agents, and other self-service options. Conducting millions of transactions per month, the company represents Fortune 1000 companies, primarily in consumer technology, retail, travel, and communications industries. vCustomer was founded in 1999 by president and CEO Sanjay Kumar.
vCustomer has an employee rating of 3.8 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The vCustomer employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).
To get a job at vCustomer, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at vCustomer and prepare for tough questions.
Overall, 66% of employees would recommend working at vCustomer to a friend. This is based on 65 anonymously submitted reviews on Glassdoor.
71% of job seekers rate their interview experience at vCustomer as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at vCustomer.