38 Degrees Reviews

2.7

37% would recommend to a friend

(26 total reviews)

Matthew McGregor

100% approve of CEO

54% positive business outlook

38 Degrees has an employee rating of 2.7 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an average working experience there. The 38 Degrees employee rating is 28% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

26 reviews
1.0
10 June 2021
Recommend
CEO approval
Business outlook

Pros

Supportive junior colleagues, who have their heart in the right place — and who after they leave 38 Degrees, are going to go on to do the most wonderful things for the world.

Cons

I feel compelled to leave a review after seeing so many of my colleagues speaking out, and so desperately trying to be heard after months and months of feedback being ignored internally. 38 Degrees is about to hire for a new CEO and new campaigner roles — please, please think carefully before applying for or accepting these roles. 38 Degrees’ organisational culture is in crisis, and it has been for a while. Staff turnover is extremely high - around half of the entire campaigns team has progressively left in the past 12 months. New starters routinely leave before their probation period ends. Of the staff who are left there now, many are absolutely desperately looking to leave. The approach by management is hostile and aggressive, and trust between leadership and staff is dismally low. Staff pay rises have been slashed, despite the organisation returning a large surplus — while at the same time, the CEO’s salary has been increased 25% to be up to £100,000. Leadership at 38D (which *absolutely* includes the board and board chair) have repeatedly failed to listen to staff who have raised concerns — staff are trying to escalate their concerns, leadership refuse to engage or deny what they’re raising, and the staff members eventually have no choice but to eventually resign in frustration. Every organisation is institutionally racist, but 38 Degrees’ lack of investment in both anti-racism campaigning and policies says it all about how deeply entrenched the systems of oppression are at this workplace. When racism has been called out, both privately and in all-team sessions, it has been met by denial, and a refusal to engage with or rectify the issues. As an organisation, 38 Degrees are failing to do the hard work when it comes to dealing with oppression. In fact, what we're doing is one step worse - we're making the public statements when there's external pressure (i.e. George Floyd), and then failing to follow through with anything substantive. We are consistently centring the voices and perspectives of those who need it the least — of older, wealthier and white people. This organisation has no impact in the real world, and simply just churns out populist, centrist petitions and non-stop fundraising emails. Being a campaigner here is soul destroying — like being at a worse, more impotent version of change.org. I think our model borders on being fraudulent at times — as we constantly ask our (older) members for money, and then almost never actually do campaigning other than just engaging and reengaging our email list with meaningless petitions. I remember reading a message from a woman who was so poor, but she had decided to donate her heating allowance to 38 Degrees. It broke my heart — I became a campaigner to help people like her, not to mislead them into giving us donations. It really is soul destroying. If you’re thinking about applying to be the next CEO — this is the model of campaigning and 5 year strategy that you’re going to inherit and need to implement. It’s running an organisation like a business, designed to hit unrelenting income goals — not a venture trying to make the UK a fairer and more equitable place. I would not recommend working here to anyone.

2.0
9 June 2021

Lack of ambition and self-reflection

Recommend
CEO approval
Business outlook

Pros

Amazing junior staff who all want to help make the world a better place. Some good flexible working options.

Cons

Along with a lot of the other recent reviews, I feel the senior leadership at 38D has really let the org down. I worked there for about 1.5 years and saw a radical decline in morale and trust between leadership and junior staff members. SLT seem to take little time to self-reflect on why staff morale is so low and how they’re contributing to it. They have tried to “professionalise” the org in all the wrong ways - taking away incentives like promotions and pay and replacing them with meaningless “perks” that no one actually wants. I also really struggled with the org’s old-fashioned approach to campaigning. It’s all about email and traditional media but nothing else. Even using social media is seen as a huge undertaking that may not be “worth it”. It’s very hard to make anything new at 38D even though this org needs a refresh desperately.

1.0
9 June 2021
Recommend
CEO approval
Business outlook

Pros

- Amazing colleagues. I have never worked anywhere else with such a high percentage of people that I genuinely liked and admired, and such a low (often zero!) percentage of people that I disliked. Even the senior management team are for the most part good people, in my opinion, which only makes the way they're running the company now even more confusing, frustrating, and upsetting. - Occasional fairy godmother moments still show glimpses of the company at its most human and exceptional. Notably this included the offer of untracked, judgement-free time off at short notice during the first few weeks of the first lockdown last year, followed by giving everybody every other Friday off (at full pay) from then on.

Cons

- About two years ago, the company underwent a brutally intentional shift from having a very flat, co-operative/collaborative structure, to a very stratified hierarchical structure - with an unusually wide (and still-widening) gap between the 10 or so people who get to make decisions, and everybody else. This is being presented as "professionalisation". - The stratification seems to have triggered and amplified the organisation's occasional tendency to degenerate into pursuing easily-quantified short-term targets (clicks! donations!) rather than pursuing its actual mission. - Failure to recruit fast enough to compensate for the always high (and now accelerating) turnover has obviously caused understaffing, and has very noticeably increased workloads for people at almost every level of the organisation - resulting in even higher turnover. People are now quitting without even finding another job first. - Relatedly; a significant number of people are visibly not well (mental health stuff, to an extent that takes a physical toll) by the time they finish working their notice.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 29 38 Degrees reviews submitted anonymously by 38 Degrees employees. Read employee reviews and ratings on Glassdoor to decide if 38 Degrees is right for you.