42Floors Reviews

They want to take care of every employee, but it seems like they love the sales people. Jason, the CEO, hops on weekly meetings to make sure everything is easy, fun, and keeping us happy. When an idea comes up, it's bounced around to be made better and then actually implemented quickly to keep the sales pipeline moving for their team members. There is an excellent team of people here to make life so easy. They give you lists of leads to call, they find correct contact information when it's currently marked wrong, and take care of the whole on-boarding process for you. You just worry about closing deals. They are always working on new sales copy and processes to make things as easy and streamlines as possible.

I was pumped when I joined up with 42Floors, in large part because of the glowing reviews here on Glassdoor. Unfortunately my experience was the exact opposite of what I expected. What I was told: you'll start as a Sales Delevopment Representative, where you'll spend at least a few weeks learning the product and getting your feet wet with phone calls. When you're ready, you'll transition into the Account Executive role (for which I had been hired). You'll get to set your own schedule, and you'll be able to earn commission from day one. What actually happened: I met with the trainer on my first day, and was told that I would actually not be doing any SDR work, and would start immediately as an Account Executive. Collectively we spent about 3-4 hours training, which mostly consisted of practicing giving product demos. I was given excellent feedback throughout the training process. By day three I "went live" and was ready to start giving product demos to prospective clients. Here's where it really started to go down hill. In order to "win" a demo, you must make yourself available during certain time slots on a spreadsheet. The best people get top priority, though, so if they also make themselves available, you'll lose the demo. This may happen one minute prior to a scheduled call. For two weeks I made myself available for literally 12 hours a day (so much for having a flexible schedule) only to get MAYBE one demo for the whole day. There were multiple days on which I sat glued to my computer for the entire day, only to get zero phone calls. When I did get them, they were extremely last minute, or even got thrown to me after the call was already supposed to have started --no time to look up the client's information beforehand, and not the best first impression from the client's viewpoint. It was exhausting, time-consuming, and demoralizing. THEN I was told that everyone in this role would now be required to "grade" each other's calls, and that the amount you graded would directly impact your chances of getting new demos. It didn't seem to have any impact, and felt more like a way to keep those of us sitting around all day with no calls something to do. Then the trainer, who previously had been kind and responsive, suddenly began to ignore me, so I knew something was up. The CEO asked me to have a video call with him, during which he let me know that I "unfortunately didn't make it through the process, but we wish you the best." He hung up, and I was instantly locked out of everything, and that was that. Let me be clear: I understand that sales is kill or be killed, and if my skills truly weren't up to par with everyone else's, fine, I'll accept that and move on. My problem is with the sheer dishonesty from the company about what I would be doing, and how much opportunity (basically none) I would have to actually talk to clients and improve. So let's see...Pros...working from home is nice. I can also see how the few people at the top are happy -- they get all the calls and decide when they want to work, but that means everyone else must wait around all day and hope for some table scraps.