4Patriots Reviews

3.1

50% would recommend to a friend

(96 total reviews)
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Allen and Erin Baler

54% approve of CEO

52% positive business outlook

4Patriots has an employee rating of 3.1 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 4Patriots employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

96 reviews
1.0
18 Nov 2025

Leadership Should Rethink Leadership.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits were very solid. PTO was generous. When remote and hybrid work was still allowed, it gave people actual balance and made the company competitive in a real way. I worked alongside people who were smart, kind, funny, and genuinely committed. The coworkers were the best part of the job, and for a long time the culture actually felt real. There were days I was proud to say I worked here. I enjoyed my work and I loved my team. Those parts deserve to be acknowledged.

Cons

The rest deserves to be said plainly. Everything fell apart at a speed that made no sense and no one in leadership took accountability for any of it. One month we were celebrating a record year. Bonuses were paid. Everything was supposedly great. The very next month we were told spending had to freeze and professional development was shut down. Then suddenly everything was tight. No explanation that connected the dots. Just a confusing series of reversals. The return to office policy was handled terribly. Employees were told their input was gathered through a survey, but no one ever saw a survey. When people tried to ask simple questions, they were talked to like they were being dramatic instead of being heard. It was condescending. Morale dropped immediately and leadership never seemed to grasp the weight of that shift. They kept insisting everything was positive while people were quietly panicking behind the scenes. Then came the moment that made it clear how far the culture had slipped. The company fired an employee who had been there for years right before Christmas because he reacted with a thumbs down on a Slack post about the return to office announcement. They called that insubordination. This was a well respected employee with a family and a new home. It was petty, cold, and absolutely unnecessary. A company that claims to care about people does not treat someone like that. That decision alone told the truth about where things were heading. Right after that, leadership started making employees log their hours and tasks like they suddenly did not trust anyone to work unless they were being monitored. It was micromanagement dressed up as organization. When paired with the dwindling morale from the return to office shift, the atmosphere became tense long before layoffs ever happened. The layoffs hit like a truck. Leadership had directly promised that there would be no surprise layoffs. They said it clearly. People believed them. And then one morning employees walked in and everything collapsed. People were called into meetings with no warning. Some had only been with the company a few months. Middle managers had no idea what was happening either. Severance was moderate but the job market was terrible and there was no meaningful support. Employees were told their role no longer existed and were escorted out. No chance to gather their things. No chance to say goodbye. It was cold and chaotic. It hurt people who had given everything they had. Meanwhile, the company had been hiring all the way up until the layoffs. If finances were truly that unstable, how were new roles approved just months earlier. Hiring and then laying off the same people is not strategy. It is mismanagement. No one explained any of this in a way that showed actual leadership or accountability. Spending choices made everything even more confusing. Leadership insisted all spending must be essential only. Yet they had just poured significant money into expanding the office and remodeling an entire second floor. Departments that needed tools to improve efficiency were constantly denied unless leadership personally liked the idea. Meanwhile bigger projects that were supposed to improve operations never worked the way they were supposed to. The M4 initiatives were talked up constantly, but they never functioned the way they were sold to us. It felt like money was being spent based on who pitched an idea the right way, not on what the company actually needed. When finances got tight, leadership doubled down on micromanaging and productivity policing instead of admitting they had created the mess. Deadlines got tighter. Expectations got higher. Trust got lower. It was pressure without support and accountability without honesty. I want to be clear that I was not there for the aftermath because I was one of the people let go. But from what I heard from my former coworkers, morale dropped even lower. Workloads increased. No roles were being backfilled. Communication got worse, not better. People felt like they were walking on eggshells. The culture that leadership kept insisting still existed was gone long before anyone said it out loud. Now that I have had time and distance, I can say the experience taught me a lot. I am in a healthier work environment now and I am grateful for that, but I can still say honestly that I cared deeply about the team I had at 4Patriots. They deserved more clarity and more honesty than they were given. Many great people were let down. At this point, I would not be surprised if the company ends up sold or closed. The decisions being made are not sustainable and the people making these decisions do not seem capable of fixing the damage. The saddest part is that there really was something special here at one point. Leadership simply did not protect it.

2.0
2 Jan 2024
Recommend
CEO approval
Business outlook

Pros

-Work from home -Calls are mostly easy -Resources available are good for the most part -The team leaders are excellent at what they're meant to do -They give a good amount of PTO per pay period but there's a caveat, see below

Cons

-Schedule changes are basically non-existent -The pay is middling at best -The calls get EXTREMELY repetitive and it's only made worse by their insistence on following what is effectively a script for every call -The company will recognize you for being the best in a certain area but will do very little to actually compensate you for it -You do NOT earn commissions unless you're on the sales team and if you want to switch, you won't get any information or a straight answer as to what the details of such a switch would mean for you -By their own policy, you're expected to be there 98% of the time without incurring some kind of penalty and there's also a strange emphasis on attendance even over other things like number of calls taken, QA metrics, or amount of sales made. To add to this, if you have to take a day off for whatever reason and you didn't request PTO a week in advance, they will use your PTO if you have any saved up whether or not you actually want it to be used -Lastly, if you're the type to work hard and go above and beyond, this isn't the place or the role for you. You're better off doing everything you need to pass QA and literally NOTHING more

1.0
27 June 2025
Recommend
CEO approval
Business outlook

Pros

There are some genuinely good people at 4Patriots who care deeply about their work and their teams. Certain leaders, like the Vice President and some supervisors, clearly had compassion and integrity, even when their hands were tied. The company promotes values like preparedness and self-reliance, which initially felt inspiring and aligned with a mission that mattered. Some internal tools and communication systems, like Slack, made collaboration easy when used well. When teams were allowed to operate independently, there were moments of real innovation, teamwork, and camaraderie.

Cons

I don’t normally write reviews like this. I try to highlight the good in every workplace but my experience at 4Patriots was too damaging to stay silent. I joined believing the company stood for something different something better than corporate America. But the truth is it became everything it claimed to oppose. Leadership operated without direction launching new systems without proper planning or input from the people doing the work. These decisions caused major issues and exposed deep financial mismanagement. Most of the systems we used were created by subpar or inexperienced web developers and coders resulting in constant glitches and frustration for both employees and customers. The tools were clunky inefficient and released without proper testing or onboarding. They were just as disorganized as the company’s overall operations. On top of that the company continuously ignored clear repeated feedback from customer service agents who tried to raise alarms about how the company’s marketing tactics were confusing and harmful particularly to elderly customers. The ads were long misleading and designed in a way that led many older buyers to accidentally purchase bundles or subscriptions they didn’t want. It wasn’t uncommon for elderly customers to call months later distressed about how much money was taken from them. And despite this clear feedback leadership refused to make even the simplest changes to the checkout process because “data showed” that this approach performed well. They would change a word or two but never fully anyone’s how harmful their “sales funnel” approach was to vulnerable consumers and if they did, they clearly didnt care The sales numbers only looked good because customers were confused not because the marketing was effective in any ethical sense. There was zero empathy for the people being hurt by these tactics and it’s likely a key reason the business lost trust and customers so quickly. Managers were rarely held accountable and the culture of favoritism and silent punishment dominated. If you questioned anything or tried to speak up you were quietly pushed out or sidelined. After a team member passed away the company responded with little empathy and laid off half our department with no warning. Despite the CEO claiming a month before hand that they would not do any surprise lay offs. They claimed it was due to a lack of work yet many of us were still overloaded. When they let us go it was clear the Vice President had no choice and was visibly upset. The Director of Total Rewards however smiled through the layoff call and only changed her tone when she realized some of us were crying. We were locked out of systems immediately given no chance to collect our things or say goodbye. It was cold and careless treatment after we had given so much time effort and loyalty. To make matters worse they knowingly rolled out major untested systems during an election year despite already knowing internally about the business risks. Sales were projected to drop sharply if a particular candidate was elected yet they still moved forward with chaotic system changes. It felt not just disorganized but irresponsible on a business level putting both employees and customers in the crosshairs of poor planning. Despite saying they “love feedback” it became obvious that feedback was only tolerated when it didn’t challenge leaderships status quo. The company weaponizes its core values to pressure people into compliance and silence. The culture they advertise is just a marketing tactic to get people in the door once you’re in you’re expected to keep quiet. I delayed writing this out of fear of retaliation and that fact alone should speak volumes. Severance was minimal. The reemployment “support” was a generic third-party link that offered little help. After they laid many of us I have watched many other good people walk away due to how we were let go and many more would have left if the job market weren’t so difficult. Those who stayed were left to do the work of multiple people often without tools access or support. I also witnessed new hires told to wait weeks for a start date only to be rejected last-minute by email without explanation. This speaks volumes of the integrity of the company. I’m still searching for my next opportunity but I feel a thousand times lighter having left. This company is headed downhill fast unless it learns to lead with integrity get organized and stop hiding behind hollow branding. And while I fully expect a half-hearted PR response claiming this is all inaccurate I was there. I saw it. I lived it. Your manipulative responses won’t work here.

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4Patriots Response
11mo
Thank you for taking the time to share your experience. We recognize the depth and detail of your feedback and understand that it reflects significant frustration and disappointment. Your perspective, especially as someone who spent meaningful time with the company, is something we take seriously. We are committed to learning from the experiences of all our past and present employees. While we may not be able to address every claim shared here in a public forum, we recognize that some transitions have been difficult and have impacted how individuals feel about the organization. We also understand that trust is built over time and can be affected during periods of change, particularly when one feels that our communication doesn’t meet everyone’s expectations. If you're open to it, you're more than welcome to reach out to us directly to continue this conversation and voice your concerns. We appreciate your acknowledgement of the teammates and leaders who made a positive impression during your time here. That spirit of care, collaboration, and integrity is something we take pride in cultivating and will continue to optimize, even when facing operational or structural challenges. Thank you again for sharing your views. We respect the contributions you made and wish you the best in your future endeavors.
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Glassdoor has 98 4Patriots reviews submitted anonymously by 4Patriots employees. Read employee reviews and ratings on Glassdoor to decide if 4Patriots is right for you.