ASM USA Reviews

3.0

34% would recommend to a friend

(25 total reviews)

39% positive business outlook

ASM USA has an employee rating of 3.0 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

25 reviews
1.0
10 Aug 2018

FRAUDULENT

Recommend
CEO approval
Business outlook

Pros

There are no pro’s

Cons

This is company is absolutely deplorable. The reviews listed are fraudulent because they previously had a 2.0 rating as of a few weeks ago. There is an active lawsuit against them for unpaid wages. The lack of leadership displayed by management directly affects the agent’s ability to deliver the service promise to the ASM’s clientele. The decorum and level of unprofessionalism displayed in the office is deplorable. It becomes increasingly difficult for agents to maintain a positive and professional attitude on each and every call. Leadership can not simply set or enforce the standard they have to be the standard. DO NOT WORK FOR THIS COMPANY.

3.0
13 Apr 2022

It’s not for everyone

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wfh option, full time, office was in a great location in the city

Cons

Little training, small team as everyone was leaving due to workload. Clients were a nightmare and we were advised to just deal with it. Managers were overworked so very much unable to help us. But somehow always available to push us to do more.

1.0
2 June 2017

Client Services

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Made a couple of good friends

Cons

This place is horrible, incredible unprofessional. They are so fake and woo you by saying they will send you to "corporate'. The pay is HORRIBLE. I would not recommend working here. They are all about false promises and overworking you. I recently heard they've just gotten worse.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 30 ASM USA reviews submitted anonymously by ASM USA employees. Read employee reviews and ratings on Glassdoor to decide if ASM USA is right for you.