AVR International Reviews

I'm sorry to hear that you did not have a positive experience whilst working at AVR, it sounds like our small, family friendly, supportive team environment was not for you. The sales team celebrate every sale, big or small, be it new business or renewal. That’s important to us. The bell was the idea of the sales team themselves, it’s fun and helps the whole business celebrate their achievements. We are a reseller, and on occasion when a technical requirement is outside of our own technical expertise (of which we have a considerable amount) we use a partner to complete that technical work. This ensures the best service for our customer and is not an unusual approach to take in this industry. I'm afraid I'm really at a loss as to how to respond to your comment about our MD and owner of the business. She returned from maternity leave after 2 years not a 'desert island after 5'. 'Desert Island' is certainly an interesting way of describing maternity leave. The business is now 18 years old with a high customer retention rate as they are well looked after and AVR as a business is profitable and growing . I strongly disagree with what you imply within your review it's simply not the case.

I'm really sorry that you felt this way about your time with us, I don't think we've ever had negative feedback before on the team spirit and ethos of AVR. The strength of our team and how we work together and support each other is something we're immensely proud of. I'm disappointed that you didn't feel able to share how you were feeling with us before you left. Had you given us the opportunity to have that conversation with you I feel sure we could have worked through the issues that were making you unhappy. I would argue that targets and commission OTE is realistic. We frequently benchmark ourselves against competitors and targets are set by what we feel the individual Account Manager is capable of. As a new member of the team your target would have been small to start with and would have gradually risen each quarter to a level in line with your peers. The sales incentives and games are the ideas of the Account Managers themselves in many cases; activities chosen by the team to reward their achievements. I'm sorry that they weren't activities that appealed to you. As regards training we have had two external providers of sales training come in and work with the team in the last year as well as an ongoing programme of vendor presentations and learning sessions. We also run frequent internal knowledge training sessions. Improving our training offering has been a big area of focus in the last year, so again I would have been interested to hear from you what more training you would have liked. Once again I'm sorry that you didn't feel that you had a positive experience whilst employed at AVR. From the comments you've made it sounds like maybe we just weren't a good fit for you. I wish you all the best for the future. Jo Wendland - Talent Manager - AVR International