Abstrax Reviews

4.0

77% would recommend to a friend

(38 total reviews)

Rich King

73% approve of CEO

71% positive business outlook

Abstrax has an employee rating of 4.0 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Abstrax employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

38 reviews
1.0
28 July 2013

Please stay far away!!!

Recommend
CEO approval
Business outlook

Pros

free food sometimes, I have honestly no other pros for this company

Cons

I don’t even know how or where to begin with this company. I was employed here for 9 months in the quality control department and I can say without a shadow of a doubt that this was the worst job experience I have ever had. Flipping burgers and serving fries would have been a better experience. First of all, if you have a life, this place is not for you. Be prepared to work 60+ hour work weeks and mandatory overtime on the weekends. I don’t mind coming in a little early and staying a little later but this was ridiculous. People would get in at 7AM and not leave until 11PM or midnight. About 5 months into me getting hired, they brought on a second shift. This was a completely bizarre move because things did not change for any of us on first shift. We continued to work our insane amount of hours. What’s even worse is that the managers and the president of the company see nothing wrong with their employees working 16 hour days. Also if you have to leave at 5 for any reason, be prepared for your manager to give you an attitude. I had to ask permission to leave one night at 9 PM! Never mind the fact that I had been there since 7AM that morning. Everyone is treated like a robot at Abstrax. The managers think that their employees live, eat and breathe Abstrax. Good luck if you have a significant other or children, you will never see them. Abstrax is run like high school. You get written up if you make the smallest mistake, um really? Am I going to get detention next? You cannot have your cell phones out on your desks and if one goes off accidentally, it’s as if the world is coming to an end. Also you are not allowed to talk to any of your co-workers unless it has to do with work and if your manager hears you talking about the weather or something besides mortgages and tax liens, he or she would actually tell you to “settle down.” They ended up disabling our access to the inter office messaging system because they thought we were abusing it. Naturally, the managers could still use it. I thought I left high school 8 years ago, but clearly I was wrong. The managers love bombarding their employees with emails. We would get 20+ emails a day reminding us to do certain files. Another chunk of the emails would pertain to production. There would be a certain number of files that you would have to complete and if you could not get that number done, you would be in constant fear of getting fired. The managers would expect your work to be perfect and if there were mistakes, then you would face consequences, such as getting a written warning. We were told that if we got 3 of these “warnings”, then we would be fired. Personally, I got written up 4 times for small, stupid things and I still was not fired. The last straw for me was when my whole team was told that we had to come in on a Saturday and do 30 files. It did not matter if it took us 3 hours or 9 hours, 30 files had to get done. I ended up quitting a few days later. The real kicker for me was that when I told the operations manager that I didn’t think the job was working out for me and I was going to be quitting, she didn’t say more than a few words to me. After all the long hours and dedication that I put in, she couldn’t even muster up a “good luck in the future” or “I’m sorry things didn’t work out.” She pretty much told me to pack up my things and get out. This was unbelievably rude and juvenile. Abstrax is just another company where employees are nothing but numbers and if you choose to leave or you get fired; you are totally replaceable. All they care about is making money and being the biggest and the best and they don’t care who they have to step on in order to achieve that goal. Now that the “Abstrax experience” is over, I can take comfort in the fact that any job I have in the future will be a far cry from that dump. I know people are afraid of unemployment, but please stay far away from this company. Nobody deserves to be treated with such disrespect and put up with the amount of garbage that this company dishes out.

2.0
23 July 2013

Overworked and under appreciated!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay and a TON of overtime.

Cons

Overtime is mandatory and it is all the time (60+ hours a week). If you have a family or any kind of social life this is not the job for you! If you don't ask them how high when they say jump you WILL lose your job. No matter what you do it is not good enough. There will be employee meetings about how they will just outsource your position if your team can't step it up (when you are already doing inhuman amounts of work and staying overnight). Then there will be the employee meetings where they lie straight faced to you and say everyone is trying so hard, good work, we won't fire anyone if they're always trying their best (lies, lies, and more lies!). Management always wants more production from you, even if you are trying your hardest and staying every time they ask. If you can't meet your numbers because they set the bar at an unreasonable amount don't speak up, that's grounds for termination too! This is a small company that has only been in business for a few years so employees are just stepping stones to them, as soon as they find someone who can type faster or get one more file done than you you're out the door. Their turnover rate is very high! I have never felt so under appreciated anywhere else I have ever worked! If you need the money that bad my only words of advice are GOOD LUCK and KEEP YOUR RESUME UPDATED!

1.0
15 Oct 2013
Recommend
CEO approval
Business outlook

Pros

A decent starting pay. Good coworkers. Location is nice.

Cons

Trying to put into words, what it was like to work for this company, is difficult. For about seven months, I gave them everything I had. All in trust of the words of the management. Believing in them was truly one of the worst decisions of my life. And it came at a major cost. They will take advantage of you until you have nothing left to give. At that time, if you don't leave, they will fire you. No matter how dedicated you have been. You will be shocked. I was an employee who never disappointed them in terms of working completely unreasonable overtime demands. 15 hour days well into the night. 60+ hour weeks. I was someone who rarely made mistakes and was advanced in position. This company bled me dry until one day I literally could not go back one day. The formula: The owner would hold a company meeting. He'd say how much he appreciates your hard work and promise the shocking levels of OT and demands that were being put on you were only temporary. The excuse used while I was there was that we were doing this just to make it to the move to a larger building. I've learned that the move did not change anything. I believed in him. It was a mistake. I would have left long before I did, had I known I was being lied to so violently. While this front was being portrayed, management were executing fear based management. You mess up, you're fired. They disguise incredibly excessive overtime as 'voluntary' when the truth is that every single employee knows if you don't bend to their demands, you will be fired. I truly believe if anyone would investigate this company, they would find the level at which they operate to be disgusting, bordering on illegal. Even if you told them you were doing everything you could...even if you told them you needed to have some time with family....nothing mattered. Nothing but money matters. Management seem to be good people, however at the end of the day, it seems the human element is gone and replaced by greed and selfishness. I really liked them but at a certain point, the degree to which they push and demand the sacrifice of everything you care about all in the name of them pushing out files is sad. Giving you a certain amount of files to do before you can leave the building - this happened daily. Not every file takes the same amount of time by the way....and you can't possibly know if it will before you start...so one challenging file and you can know your entire night is now owned by them. We were constantly prodded by emails stating how we needed to go faster. All the while, they demand perfection. Literally. It's the most asinine system. Stress people to the tenth degree, belittle their efforts and never be satisfied, yet expect perfect work done with a fine tooth comb. When you either leave or are fired....and trust me, unless you are one of fifty who are ruthless enough, greedy enough, and have absolutely no family or need for a moment outside of the confines of their walls, you will not be with this company long. The turn around is staggering. You wouldn't believe how many of us there are. Almost everyone I worked with has had this fate. So when this happens, you will be in for another shock. Somehow, they are able to prevent employees from collecting unemployment. Even after presenting my case to the RI department of labor and training, the front that Abstrax has going right now was too much it seems. They are good at presenting a fake image. Their OT demands are masked as not being mandatory. Everyone knows if you don't do it you are fired. Any previous employee would tell you this. Any current employee that was brave enough would too. But as I said, they have a wonderful front and will either 1) if you are fired, they will disguise the unfair and unreasonableness of it as something completely different. or 2) if you leave, they will contradict any of the truths you present in your unemployment case. They are abusing the system and the struggling people of RI. Until the job market improves, they will continue to do this because they know another person hard on their luck is waiting in the wings to be taken advantage of. Their tactics hurt people and their families in real ways.

Viewing 1 - 3 of 38 Reviews

Glassdoor has 38 Abstrax reviews submitted anonymously by Abstrax employees. Read employee reviews and ratings on Glassdoor to decide if Abstrax is right for you.