Worst work experience of my life - QC/Searcher Abstrax Employee Review

1.0
15 Oct 2013
Recommend
CEO approval
Business outlook

Pros

A decent starting pay. Good coworkers. Location is nice.

Cons

Trying to put into words, what it was like to work for this company, is difficult. For about seven months, I gave them everything I had. All in trust of the words of the management. Believing in them was truly one of the worst decisions of my life. And it came at a major cost. They will take advantage of you until you have nothing left to give. At that time, if you don't leave, they will fire you. No matter how dedicated you have been. You will be shocked. I was an employee who never disappointed them in terms of working completely unreasonable overtime demands. 15 hour days well into the night. 60+ hour weeks. I was someone who rarely made mistakes and was advanced in position. This company bled me dry until one day I literally could not go back one day. The formula: The owner would hold a company meeting. He'd say how much he appreciates your hard work and promise the shocking levels of OT and demands that were being put on you were only temporary. The excuse used while I was there was that we were doing this just to make it to the move to a larger building. I've learned that the move did not change anything. I believed in him. It was a mistake. I would have left long before I did, had I known I was being lied to so violently. While this front was being portrayed, management were executing fear based management. You mess up, you're fired. They disguise incredibly excessive overtime as 'voluntary' when the truth is that every single employee knows if you don't bend to their demands, you will be fired. I truly believe if anyone would investigate this company, they would find the level at which they operate to be disgusting, bordering on illegal. Even if you told them you were doing everything you could...even if you told them you needed to have some time with family....nothing mattered. Nothing but money matters. Management seem to be good people, however at the end of the day, it seems the human element is gone and replaced by greed and selfishness. I really liked them but at a certain point, the degree to which they push and demand the sacrifice of everything you care about all in the name of them pushing out files is sad. Giving you a certain amount of files to do before you can leave the building - this happened daily. Not every file takes the same amount of time by the way....and you can't possibly know if it will before you start...so one challenging file and you can know your entire night is now owned by them. We were constantly prodded by emails stating how we needed to go faster. All the while, they demand perfection. Literally. It's the most asinine system. Stress people to the tenth degree, belittle their efforts and never be satisfied, yet expect perfect work done with a fine tooth comb. When you either leave or are fired....and trust me, unless you are one of fifty who are ruthless enough, greedy enough, and have absolutely no family or need for a moment outside of the confines of their walls, you will not be with this company long. The turn around is staggering. You wouldn't believe how many of us there are. Almost everyone I worked with has had this fate. So when this happens, you will be in for another shock. Somehow, they are able to prevent employees from collecting unemployment. Even after presenting my case to the RI department of labor and training, the front that Abstrax has going right now was too much it seems. They are good at presenting a fake image. Their OT demands are masked as not being mandatory. Everyone knows if you don't do it you are fired. Any previous employee would tell you this. Any current employee that was brave enough would too. But as I said, they have a wonderful front and will either 1) if you are fired, they will disguise the unfair and unreasonableness of it as something completely different. or 2) if you leave, they will contradict any of the truths you present in your unemployment case. They are abusing the system and the struggling people of RI. Until the job market improves, they will continue to do this because they know another person hard on their luck is waiting in the wings to be taken advantage of. Their tactics hurt people and their families in real ways.

Explore other reviews about Abstrax

5.0
6 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, flexible with scheduling, all management having an open door policy, really involved with making sure morale is up.

Cons

The pay is bi-weekly, but other than that a good company

2.0
23 July 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay and a TON of overtime.

Cons

Overtime is mandatory and it is all the time (60+ hours a week). If you have a family or any kind of social life this is not the job for you! If you don't ask them how high when they say jump you WILL lose your job. No matter what you do it is not good enough. There will be employee meetings about how they will just outsource your position if your team can't step it up (when you are already doing inhuman amounts of work and staying overnight). Then there will be the employee meetings where they lie straight faced to you and say everyone is trying so hard, good work, we won't fire anyone if they're always trying their best (lies, lies, and more lies!). Management always wants more production from you, even if you are trying your hardest and staying every time they ask. If you can't meet your numbers because they set the bar at an unreasonable amount don't speak up, that's grounds for termination too! This is a small company that has only been in business for a few years so employees are just stepping stones to them, as soon as they find someone who can type faster or get one more file done than you you're out the door. Their turnover rate is very high! I have never felt so under appreciated anywhere else I have ever worked! If you need the money that bad my only words of advice are GOOD LUCK and KEEP YOUR RESUME UPDATED!

4
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