Activate Care Reviews

It took me a very long time to figure out what exactly this company even does after joining. They paint a picture of changing the world with industry leading technology but the truth is they give that technology no attention or resources. They are instead, essentially a hiring agency who provides Community Health Workers for insurance companies. So essentially a temp agency. What they actually do is far less glorious than the image painted during onboarding. There is little to no budget for anything. I knew a few colleagues who just paid for their own apps or tools because they couldn't get approval for it. (We are talking $10/mo tools sometimes). This lead to a lot of problem solving to get around basically a $0 budget for industry standard tools and services. There is also no time/project management skills, projects that have been scoped out months in advance often turn to fire drills at the last moment to try and get done. This leads to a lot of unpaid after hours work to finish at the last moment. But don't worry the "thnx" you get from the CEO makes it all worth it. Company strategy often involved chasing a new shiny object and seemed to change every quarter. Constantly pivoting and uprooting months of work to accommodate the new strategy was frustrating to say the least. I can not see this company succeeding without their Harvard Grant money. They often joke they're a 10 year old startup which makes you wonder why they haven't gotten off the ground in 10 years.

While they have employee friendly benefits, and overall claim to care about every individual, company leadership is littered with unqualified friends and family members. As a SaaS platform vendor, their entire leadership team is filled with folks with little to no tech startup experiences, including CEOs. It is what some employees call Boston Boys club. New CIO is taking advantage of this lack of leadership experience and is making major company decision based on his department's benefit.